Non-core contributed modules

QuickMail allows for formatting text while composing, but when e-mail arrives at destination, it is in plain text.

Details

  • Affected Branches:
    MOODLE_19_STABLE

Description

You can add rich text elements to an e-mail in QuickMail but when you end it the formatting is stripped out. When the receiver pulls up the email the formatting has changed to plain text.

Activity

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Michael Blake added a comment -

A MP is reporting that this issues is causing problems for their clients. How difficult is this fix?

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Michael Blake added a comment - A MP is reporting that this issues is causing problems for their clients. How difficult is this fix?
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Robert Squires added a comment -

This is a major concern for faculty at The University of Montana and its affiliate campuses. Messages appear scrambled when sent to students and vice versa, Any work you could do on this would be greatly appreciated, Thanks,

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Robert Squires added a comment - This is a major concern for faculty at The University of Montana and its affiliate campuses. Messages appear scrambled when sent to students and vice versa, Any work you could do on this would be greatly appreciated, Thanks,
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Petr Škoda (skodak) added a comment -

What is QuickMail? Is that a contrib?

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Petr Škoda (skodak) added a comment - What is QuickMail? Is that a contrib?
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Robert Squires added a comment -

Petr,

Yes. Here are the details:http://moodle.org/mod/data/view.php?d=13&rid=92

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Robert Squires added a comment - Petr, Yes. Here are the details:http://moodle.org/mod/data/view.php?d=13&rid=92
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Petr Škoda (skodak) added a comment -

Ah, thanks.

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Petr Škoda (skodak) added a comment - Ah, thanks.
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Robert Squires added a comment -

As you're considering this, I wonder if it would also be possible to automatically include the course name and number in the address line and in a breadcrumb trail - the same way that the user sees discussion forum posts that arrive in the inbox. Not having identifying course information makes it difficult for instructors to understand the context of the post and have a ready means to go into the correct course and respond to students. (Many instructors teach several fully online sections of the same course or multiple online courses). It can also be disorienting for students to see a no context post, but they usually recognise their instructor's name. --Thanks for considering.

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Robert Squires added a comment - As you're considering this, I wonder if it would also be possible to automatically include the course name and number in the address line and in a breadcrumb trail - the same way that the user sees discussion forum posts that arrive in the inbox. Not having identifying course information makes it difficult for instructors to understand the context of the post and have a ready means to go into the correct course and respond to students. (Many instructors teach several fully online sections of the same course or multiple online courses). It can also be disorienting for students to see a no context post, but they usually recognise their instructor's name. --Thanks for considering.
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Chris Follin added a comment -

I found the problem that is causing Quickmail to not send messages in HTML format. The user object for the recipient is missing some data pieces, one of them being the user's desired mail format. Without that set, Quickmail assumes the user wants plain text messages.

I'm attaching a patch that adds the mailformat along with auth and emailstop, which are used for sanity checks before sending the message. The patch was generated for the version of Quickmail called "Quickmail for large classes (aka Quickmail v2)" and found here http://moodle.org/mod/data/view.php?d=13&rid=764&filter=1 but it might work for anyone using the original Quickmail. If the patch doesn't apply cleanly to the original, at least the idea for a fix would be the same.

Show
Chris Follin added a comment - I found the problem that is causing Quickmail to not send messages in HTML format. The user object for the recipient is missing some data pieces, one of them being the user's desired mail format. Without that set, Quickmail assumes the user wants plain text messages. I'm attaching a patch that adds the mailformat along with auth and emailstop, which are used for sanity checks before sending the message. The patch was generated for the version of Quickmail called "Quickmail for large classes (aka Quickmail v2)" and found here http://moodle.org/mod/data/view.php?d=13&rid=764&filter=1 but it might work for anyone using the original Quickmail. If the patch doesn't apply cleanly to the original, at least the idea for a fix would be the same.

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Dates

  • Created:
    Updated:
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