[#MDL-12308] PowerPoint files do not open

Issue Details (XML | Word | Printable)

Key:	MDL-12308
Type:	Bug
Status:	Resolved
Resolution:	Not a bug
Priority:	Minor
Assignee:	Petr Skoda
Reporter:	Christine Higgins
Votes:	2
Watchers:	4

Operations

Add/Edit UI Mockup to this issue

If you were logged in you would be able to see more operations.

Moodle

PowerPoint files do not open

Created: 22/Nov/07 07:02 AM Updated: 04/Apr/08 01:45 AM

Return to search

Component/s:

Resource

Affects Version/s:

1.7.1

Fix Version/s:

None

Environment:

Windows (XP, 2000)

Issue Links:

Relates

This issue has been marked as being related by:

~~MDL-10538~~ IE can't open powerpoint resource file type.

Participants:	Christine Higgins, Juan Segarra Montesinos, Petr Skoda, Phil Smith and Rob Riley
Security Level:	None
Resolved date:	05/Feb/08
Affected Branches:	MOODLE_17_STABLE

Description

« Hide

If a PowerPoint file is uploaded as a resource for a course, it should open when clicked on, and 'open' is chosen. However, instead of the PowerPoint file opening, "index.php" opens in PowerPoint.

If you save the file and then view it, it opens okay.

The problem occurs when using Internet Explorer 6 or 7, and if the file has been created in PowerPoint 2003 or 2007. However, it only occurs if Office 2007 is installed on the computer viewing the file (i.e. it doesn't happen if Office 2003 is installed).

This makes me think the problem is with PowerPoint 2007, however I have no problem viewing PowerPoint files on other web sites. So maybe it is a Moodle/PowerPoint issue.

The problem does not happen in Firefox.

Any help would be most appreciated.

All

Comments

Change History

Version Control

Sort Order:

[ Permalink | « Hide ]

Rob Riley added a comment - 29/Nov/07 09:58 PM

We are having exactly the same issue here.

[ Permalink | « Hide ]

Juan Segarra Montesinos added a comment - 12/Dec/07 12:57 AM

Seems to me that Power Point 2007 is trying to download the file itself and being redirected to moodle login page. Perhaps, Power Point (or the 'Microsoft Office Existence Discovery' seen in our apache logs) is not sending moodle cookies... i don't know (not sniffed the traffic yet). However word documents are opened ok... :-S

[ Permalink | « Hide ]

Petr Skoda added a comment - 05/Feb/08 05:04 AM

this is not our bug, I suppose the problem involved is: http://support.microsoft.com/kb/935869
please install SP1 for Office 2007

[ Permalink | « Hide ]

Petr Skoda added a comment - 05/Feb/08 05:38 AM

Thanks for the detailed info in report.

[ Permalink | « Hide ]

Phil Smith added a comment - 04/Apr/08 01:45 AM

After months of frustration I can report that installing SP1 for Office2007 resolves the issue of Powerpoint files not opening from moodle with no content. April 2008

All content on this web site is made available under the GNU General Public License, unless otherwise stated.