Moodle

Teachers spontaneously removed from courses

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Not a bug
  • Affects Version/s: 1.9.1
  • Fix Version/s: None
  • Component/s: Enrolments
  • Labels:
    None
  • Environment:
    CentOS 4.6 (aka Red Hat Enterprise)
    PHP 4.3.9
    MySQL server 4.1.20
  • Database:
    MySQL
  • Affected Branches:
    MOODLE_19_STABLE

Description

Teaching staff are occasionally being unenrolled from one of our Moodle courses, spontaneously. It's happened to three people so far. One is a "teacher" and two are "non-editing teachers".

One (teacher) sent an email that he lost access at 12:20am after he replied to forum post. When checked at 8:00am, he was enrolled.

Teaching staff are manually put into courses. Students are uploaded and enrolled by CSV file upload through the "upload users" tool. Students are removed using the flat-file enrollment plugin. No teaching staff are uploaded, enrolled or deleted via any automated means.

The staff can be re-enrolled into the courses easily enough, but the un-enrollment ghost can visit the same person more than once.

Issue Links

Activity

Hide
Marcus Leonard added a comment -

We've found that this is caused by the "Enrolment duration" setting. It presumably shouldn't affect staff, though, so it's still a bug. If setting is unlimited, they don't get removed.

Show
Marcus Leonard added a comment - We've found that this is caused by the "Enrolment duration" setting. It presumably shouldn't affect staff, though, so it's still a bug. If setting is unlimited, they don't get removed.
Hide
Heikki Wilenius added a comment -

Happens also with 1.9.4. In our experience also, it is caused by the Enrolment duration setting.

Show
Heikki Wilenius added a comment - Happens also with 1.9.4. In our experience also, it is caused by the Enrolment duration setting.
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Petr Škoda (skodak) added a comment -

enrolment duration effect everybody if you specify it when enrolling users, the role does not matter
the enrolment part of moodle was completely rewritten in 2.0, hopefully it will be more flexible and easier to use

thanks for the report anyway

Petr

Show
Petr Škoda (skodak) added a comment - enrolment duration effect everybody if you specify it when enrolling users, the role does not matter the enrolment part of moodle was completely rewritten in 2.0, hopefully it will be more flexible and easier to use thanks for the report anyway Petr

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Dates

  • Created:
    Updated:
    Resolved: