Details
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Type:
Bug
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Status:
Closed
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Priority:
Major
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Resolution: Not a bug
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Affects Version/s: 1.9.1
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Fix Version/s: None
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Component/s: Enrolments
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Labels:None
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Environment:CentOS 4.6 (aka Red Hat Enterprise)
PHP 4.3.9
MySQL server 4.1.20
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Database:MySQL
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Affected Branches:MOODLE_19_STABLE
Description
Teaching staff are occasionally being unenrolled from one of our Moodle courses, spontaneously. It's happened to three people so far. One is a "teacher" and two are "non-editing teachers".
One (teacher) sent an email that he lost access at 12:20am after he replied to forum post. When checked at 8:00am, he was enrolled.
Teaching staff are manually put into courses. Students are uploaded and enrolled by CSV file upload through the "upload users" tool. Students are removed using the flat-file enrollment plugin. No teaching staff are uploaded, enrolled or deleted via any automated means.
The staff can be re-enrolled into the courses easily enough, but the un-enrollment ghost can visit the same person more than once.
Issue Links
| This issue has been marked as being related by: | ||||
| MDL-17949 | List of problems related to potential enrolment rewrite in 2.0 - META |
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We've found that this is caused by the "Enrolment duration" setting. It presumably shouldn't affect staff, though, so it's still a bug. If setting is unlimited, they don't get removed.