Details
-
Type:
New Feature
-
Status:
Open
-
Priority:
Minor
-
Resolution: Unresolved
-
Affects Version/s: 1.9.3
-
Fix Version/s: None
-
Component/s: Unknown
-
Labels:None
-
Affected Branches:MOODLE_19_STABLE
Description
IMPROVEMENT #1
It would be nice to have a Resend Confirmation Email button appear for users when they try to login to moodle, but they have not confirmed their account yet.
IMPROVEMENT #2
Also, if they go thru the 'forgot_password' process and they have not confirmed their account yet, it will tell them.... this should also provide a Resend Confirmation Email button.
In both these cases, the user can 'self help' themselves first. before complaining to admin that they never got an email.
IMPROVEMENT #3
Add an additional column to the admin/user.php (Browse List of Users) page that would cause a link to appear beside the CONFIRM link that says 'Resend Email', which would allow admins to resend the confirmation email as well.
I agree with your suggestions Jeff. We have hundreds of users who haven't received their confirmation emails because their work ISP blocks them. Its is massively frustrating for them and more so for me, having to constantly explain the causes and wade through sorting out the confirmations. Sure we've put a note on our registration page warning about emails getting blocked but that has no effect as people don't read these things.
Getting the user to 'self help' would take away a huge amount of the admin workload that Moodle generates.
But judging by the lack of votes none of this will get picked up for 2.0.