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Hello,
the more and more we are receiving mails by students, who have big problems opening a pdf document and beginnen to dislike moodle. Sometimes the CPU goes up to 100% because ArcoRD32.exe is hanging.
I think it's a problem by Adobe, because it is solveable by killing the application and reloading the page, but I'm not sure, that this is normal and like to report it. This problem occurs with IE and Firefox too and only sometimes and on different systems. The browsers are hanging then, until the reader application is killed or after long waiting time (it seems Adobe is still loading the file ...).
Is this a bug in Adobe Acrobat Reader or Moodle? Is there a work-around available? Might it be a performance problem ?
Thanks for help.
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Description
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Hello,
the more and more we are receiving mails by students, who have big problems opening a pdf document and beginnen to dislike moodle. Sometimes the CPU goes up to 100% because ArcoRD32.exe is hanging.
I think it's a problem by Adobe, because it is solveable by killing the application and reloading the page, but I'm not sure, that this is normal and like to report it. This problem occurs with IE and Firefox too and only sometimes and on different systems. The browsers are hanging then, until the reader application is killed or after long waiting time (it seems Adobe is still loading the file ...).
Is this a bug in Adobe Acrobat Reader or Moodle? Is there a work-around available? Might it be a performance problem ?
Thanks for help. |
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