Moodle

Different email in messaging and profile

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 1.6, 1.7, 1.8, 1.9
  • Fix Version/s: STABLE backlog
  • Component/s: Messages
  • Labels:
  • Affected Branches:
    MOODLE_16_STABLE, MOODLE_17_STABLE, MOODLE_18_STABLE, MOODLE_19_STABLE

Description

When a user changes their email in their profile this change is not propagated to the messaging system. The reason is that the messaging system keeps an independent record of the email address in the user preferences.

Issue Links

This issue is duplicated by:
MDLSITE-397 Changed email and all forum posts are going to the new account, but the PMs goto the old account. Major Resolved

Activity

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Gustav W Delius added a comment -

The same applies to the email format. This too the user should only have to specify in one place, namely the profile. There should be no separate setting for this inside the messaging system.

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Gustav W Delius added a comment - The same applies to the email format. This too the user should only have to specify in one place, namely the profile. There should be no separate setting for this inside the messaging system.
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Helen Foster added a comment -

Affected versions updated.

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Helen Foster added a comment - Affected versions updated.
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Matt Gibson added a comment -

Wow. I just ran into this one and its big. I've been hassling my students for over a year now on the assumption that any message I send them will be forwarded to them automatically if they have their email enabled in their profile. This explains a lot of missed homework.

This certainly is not minor as it runs counter to the intuitive assumption that you should set your email once and that should be in your user profile. Also the default should be set to on initially and configurable from the admin interface.

Show
Matt Gibson added a comment - Wow. I just ran into this one and its big. I've been hassling my students for over a year now on the assumption that any message I send them will be forwarded to them automatically if they have their email enabled in their profile. This explains a lot of missed homework. This certainly is not minor as it runs counter to the intuitive assumption that you should set your email once and that should be in your user profile. Also the default should be set to on initially and configurable from the admin interface.
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Helen Foster added a comment -

Matt, thanks for your comments.

Increasing priority to major and adding fix version in the hope that this issue can be looked into soon.

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Helen Foster added a comment - Matt, thanks for your comments. Increasing priority to major and adding fix version in the hope that this issue can be looked into soon.
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Martin Dougiamas added a comment -

It's actually supposed to be a feature, so that messages can be sent to a different email (such as an SMS gateway).

Moodle 2.0 will have much better control over what goes where so this will become a non-issue.

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Martin Dougiamas added a comment - It's actually supposed to be a feature, so that messages can be sent to a different email (such as an SMS gateway). Moodle 2.0 will have much better control over what goes where so this will become a non-issue.
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Eloy Lafuente (stronk7) added a comment -

NOTE: This issue was assigned to the STABLE backlog without complete triaging process. Marking it as triaged, but with this note for future reference.

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Eloy Lafuente (stronk7) added a comment - NOTE: This issue was assigned to the STABLE backlog without complete triaging process. Marking it as triaged, but with this note for future reference.
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Andrew Davis added a comment - - edited

Hi. I'm closing this as this has been resolved by the 2.0 messaging system.

In Moodle 2.0 if the user manually sets an email address in their messaging preferences that will be preserved if they change the email address in their profile. However if they leave the email address box empty in their messaging preferences (the default) the email address in their user profile is used instead.

(although right now there is a bug in this process MDL-26185)

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Andrew Davis added a comment - - edited Hi. I'm closing this as this has been resolved by the 2.0 messaging system. In Moodle 2.0 if the user manually sets an email address in their messaging preferences that will be preserved if they change the email address in their profile. However if they leave the email address box empty in their messaging preferences (the default) the email address in their user profile is used instead. (although right now there is a bug in this process MDL-26185)

Dates

  • Created:
    Updated:
    Resolved:
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