Moodle Community Sites

Add FAQ links everywhere on Moodle.org

Details

  • Type: Improvement Improvement
  • Status: Resolved Resolved
  • Priority: Major Major
  • Resolution: Fixed
  • Component/s: moodle.org
  • Labels:
    None

Description

LInks to the FAQs should be placed everywhere to raise awareness of them and contributions to them:

Ideas:

  • in footer of all moodle.org site
  • in new header menu of all moodle.org sites
  • in footers of emails
  • front page of moodle.org

Issue Links

Activity

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Howard Miller added a comment -

And to the decent Google search on the front page, perhaps?

Show
Howard Miller added a comment - And to the decent Google search on the front page, perhaps?
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Helen Foster added a comment -

We now have FAQ links in forum introductions and an FAQ index link on the front page of moodle.org.

Assigning to Eloy in the hope that you can help with this issue as follows:

1. Add an FAQ index link to the moodle.org footer so that it reads:

All content on this web site is made available under the GNU General Public License, unless otherwise stated. Please see our FAQ index and read our Policy on advertising.

where "FAQ index" is a link to http://docs.moodle.org/en/Category:FAQ

2. Add an FAQ index link at the bottom of all forum emails (as suggested by John Isner http://moodle.org/mod/forum/discuss.php?d=90165)

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See this post in context
FAQ index

where "FAQ index" is a link to http://docs.moodle.org/en/Category:FAQ

Show
Helen Foster added a comment - We now have FAQ links in forum introductions and an FAQ index link on the front page of moodle.org. Assigning to Eloy in the hope that you can help with this issue as follows: 1. Add an FAQ index link to the moodle.org footer so that it reads: All content on this web site is made available under the GNU General Public License, unless otherwise stated. Please see our FAQ index and read our Policy on advertising. where "FAQ index" is a link to http://docs.moodle.org/en/Category:FAQ 2. Add an FAQ index link at the bottom of all forum emails (as suggested by John Isner http://moodle.org/mod/forum/discuss.php?d=90165) Show parent | Reply See this post in context FAQ index where "FAQ index" is a link to http://docs.moodle.org/en/Category:FAQ
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Eloy Lafuente (stronk7) added a comment -

Added to moodle.org footer as suggested.

About the change in forums... Should I do it officially, in forum code with something like this:

0) Make 'faqindex' one new string in lang files, to be able to i18n it.

1) Create one new $CFG->forumextralink (config.php only) option with format:
$CFG->forumextralink = 'langstring:url';
or, more exactly, in our case:
$CFG->forumextralink = 'faqindex@http://docs.moodle.org/en/Category:FAQ';
So, one link to that url will be created with the desired langstring (faqindex).

3) Add it to the bottom of individual forum emails as suggested.

Or perhaps should I, simply, hack it in moodle.org? No good for upgrades and so on.

Ciao

Show
Eloy Lafuente (stronk7) added a comment - Added to moodle.org footer as suggested. About the change in forums... Should I do it officially, in forum code with something like this: 0) Make 'faqindex' one new string in lang files, to be able to i18n it. 1) Create one new $CFG->forumextralink (config.php only) option with format: $CFG->forumextralink = 'langstring:url'; or, more exactly, in our case: $CFG->forumextralink = 'faqindex@http://docs.moodle.org/en/Category:FAQ'; So, one link to that url will be created with the desired langstring (faqindex). 3) Add it to the bottom of individual forum emails as suggested. Or perhaps should I, simply, hack it in moodle.org? No good for upgrades and so on. Ciao
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Helen Foster added a comment -

Hi Eloy,

Thanks for adding an FAQ index link to the moodle.org footer

Thanks also for the reminder that we should consider lang issues.

Re. the moodle.org footer text, I assume this will be added to the moodle.org lang file (MDLSITE-297) when we implement the moodle.org site improvements (MDLSITE-132).

Re. the forum email link, I assume this will only be required on moodle.org. I can't imagine other Moodle sites wanting an additional forum email link. On moodle.org, the FAQ index link will be most relevant for Using Moodle forum emails, though courses in other langs should also be able to have the link if they wish.

Thus, my suggestion would be to add an faqindex lang string to the moodle.org lang file. Is it possible to give discussion courses in other langs the choice of whether an FAQ index link is added to their forum emails or not?

Show
Helen Foster added a comment - Hi Eloy, Thanks for adding an FAQ index link to the moodle.org footer Thanks also for the reminder that we should consider lang issues. Re. the moodle.org footer text, I assume this will be added to the moodle.org lang file (MDLSITE-297) when we implement the moodle.org site improvements (MDLSITE-132). Re. the forum email link, I assume this will only be required on moodle.org. I can't imagine other Moodle sites wanting an additional forum email link. On moodle.org, the FAQ index link will be most relevant for Using Moodle forum emails, though courses in other langs should also be able to have the link if they wish. Thus, my suggestion would be to add an faqindex lang string to the moodle.org lang file. Is it possible to give discussion courses in other langs the choice of whether an FAQ index link is added to their forum emails or not?
Hide
Helen Foster added a comment -

Hi Howard,

You're right about the Google search of moodle.org being really useful, so I've added a link to it on http://docs.moodle.org/en/Category:FAQ

Show
Helen Foster added a comment - Hi Howard, You're right about the Google search of moodle.org being really useful, so I've added a link to it on http://docs.moodle.org/en/Category:FAQ
Hide
Helen Foster added a comment -

Update: The new moodle.org theme includes a Google search of moodle.org on every page of moodle.org, Moodle Docs and the Tracker. There seems to be a greater awareness of FAQ pages, as links to them are often provided in forum replies.

Martin, thanks for reporting this issue, and Eloy, thanks again for helping fix it

Resolving the issue for now. Please re-open if it seems that FAQ pages need further promoting in future.

Show
Helen Foster added a comment - Update: The new moodle.org theme includes a Google search of moodle.org on every page of moodle.org, Moodle Docs and the Tracker. There seems to be a greater awareness of FAQ pages, as links to them are often provided in forum replies. Martin, thanks for reporting this issue, and Eloy, thanks again for helping fix it Resolving the issue for now. Please re-open if it seems that FAQ pages need further promoting in future.

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Dates

  • Created:
    Updated:
    Resolved: