Moodle Community Sites

Unable to download Moodle Package

Details

  • Type: Bug Bug
  • Status: Resolved Resolved
  • Priority: Blocker Blocker
  • Resolution: Fixed
  • Component/s: download.moodle.org
  • Labels:
    None

Description

Website is throwing error when trying to download the moodle package "A server error that affects your login session was detected. Please login again or restart your browser."

Activity

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Nanda Kumar added a comment -

This is the error that we get when trying to download moodle package. This error is being encountered since 2 - 3 days.

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Nanda Kumar added a comment - This is the error that we get when trying to download moodle package. This error is being encountered since 2 - 3 days.
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Eloy Lafuente (stronk7) added a comment -

Wow Nanda,

I cannot reproduce that at all. Have you exited from your browser completely and tried again? Also... you could try to delete in your browser all the cookies from download.moodle.org

I cannot imagine how that can be happening...ciao

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Eloy Lafuente (stronk7) added a comment - Wow Nanda, I cannot reproduce that at all. Have you exited from your browser completely and tried again? Also... you could try to delete in your browser all the cookies from download.moodle.org I cannot imagine how that can be happening...ciao
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Mauno Korpelainen added a comment -

This seems to happen when you are logged on as a guest to moodle.org and go to http://download.moodle.org/

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Mauno Korpelainen added a comment - This seems to happen when you are logged on as a guest to moodle.org and go to http://download.moodle.org/
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Mauno Korpelainen added a comment -

...but I could reproduce the error only with IE and it does not seem to happen every time - try to login as guest first and click different downloads links from menu.

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Mauno Korpelainen added a comment - ...but I could reproduce the error only with IE and it does not seem to happen every time - try to login as guest first and click different downloads links from menu.
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Mauno Korpelainen added a comment -

Update - you don't need to be even guest, it's enough that you are logged on moodle.org and press download link from new menu bar. Is http://download.moodle.org/ using the same session cookie as http://moodle.org?

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Mauno Korpelainen added a comment - Update - you don't need to be even guest, it's enough that you are logged on moodle.org and press download link from new menu bar. Is http://download.moodle.org/ using the same session cookie as http://moodle.org?
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Mauno Korpelainen added a comment -

I wonder if this has happened also with the old theme (for example RLE has reported some problems with downloading moodle) but before the new theme people went straight to http://download.moodle.org to download moodle without logging...

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Mauno Korpelainen added a comment - I wonder if this has happened also with the old theme (for example RLE has reported some problems with downloading moodle) but before the new theme people went straight to http://download.moodle.org to download moodle without logging...
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Richard L. Enison added a comment -

MK & all,

I just went from moodle.org, where I had just logged out, to the download page and started to download Moodle without logging in. Needless to say, this was under the new theme.

RLE

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Richard L. Enison added a comment - MK & all, I just went from moodle.org, where I had just logged out, to the download page and started to download Moodle without logging in. Needless to say, this was under the new theme. RLE
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Eloy Lafuente (stronk7) added a comment -

Uhm... they are different hosts so it shouldn't matter... anyway, I've defined the sessioncookie for download.moodle.org in order to differentiate it from moodle.org .

Also I've set session_error_counter to 0 to see it the problem continues happening.

I cannot reproduce it here so any feedback will be welcome. I'll close this in some days.

Ciao

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Eloy Lafuente (stronk7) added a comment - Uhm... they are different hosts so it shouldn't matter... anyway, I've defined the sessioncookie for download.moodle.org in order to differentiate it from moodle.org . Also I've set session_error_counter to 0 to see it the problem continues happening. I cannot reproduce it here so any feedback will be welcome. I'll close this in some days. Ciao
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Mauno Korpelainen added a comment -

No more session errors in IE - it should be ok to close this (what ever reason it was)...

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Mauno Korpelainen added a comment - No more session errors in IE - it should be ok to close this (what ever reason it was)...
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Eloy Lafuente (stronk7) added a comment -

Thanks for feedback and help, Mauno

Reolving as fixed. Ciao

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Eloy Lafuente (stronk7) added a comment - Thanks for feedback and help, Mauno Reolving as fixed. Ciao

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Dates

  • Created:
    Updated:
    Resolved:
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