Moodle Community Sites

Some process for reporting spammers on moodle.org

Details

  • Type: New Feature New Feature
  • Status: Open Open
  • Priority: Minor Minor
  • Resolution: Unresolved
  • Component/s: moodle.org
  • Labels:
    None

Description

Helen, I always end up having to message you to report spammers I get messages from - maybe we should come up with some process of reporting them which doesn't involve me pestering you all the time

Activity

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Helen Foster added a comment -

Dan, thanks for your report.

I'm happy to sort out spam problems on moodle.org because we don't get that much. Please don't feel you're pestering me, because you're not!

In general, I don't think it's a problem if there's a delay of a few hours before spam is deleted if I'm not online when the spam is reported. In cases of spammers going crazy, e.g. messaging lots of people, there's always the option of mentioning the problem in our dev chat so that another moodle.org admin can deal with it if I'm not online.

http://docs.moodle.org/en/Moodle.org_FAQ includes an FAQ explaining how to report spam, though I'm just wondering whether something should be added to http://moodle.org/contact/ too. What do you think?

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Helen Foster added a comment - Dan, thanks for your report. I'm happy to sort out spam problems on moodle.org because we don't get that much. Please don't feel you're pestering me, because you're not! In general, I don't think it's a problem if there's a delay of a few hours before spam is deleted if I'm not online when the spam is reported. In cases of spammers going crazy, e.g. messaging lots of people, there's always the option of mentioning the problem in our dev chat so that another moodle.org admin can deal with it if I'm not online. http://docs.moodle.org/en/Moodle.org_FAQ includes an FAQ explaining how to report spam, though I'm just wondering whether something should be added to http://moodle.org/contact/ too. What do you think?
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Dan Poltawski added a comment -

Yeah mentioning it on the contact page sounds good to me - if you are happy with recieving the messages i'm happy

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Dan Poltawski added a comment - Yeah mentioning it on the contact page sounds good to me - if you are happy with recieving the messages i'm happy
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Helen Foster added a comment -

Thanks Dan, perhaps we could amend http://moodle.org/contact/ to read:

Moodle.org

For problems with moodle.org account confirmation, or to report any spam found on moodle.org, email this address:

? support@moodle.org

Reassigning to Martin for consideration.

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Helen Foster added a comment - Thanks Dan, perhaps we could amend http://moodle.org/contact/ to read: Moodle.org For problems with moodle.org account confirmation, or to report any spam found on moodle.org, email this address: ? support@moodle.org Reassigning to Martin for consideration.
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Glenys Hanson added a comment -

The form hasn't been amended. I've just made a spam report there but I wouldn't have but for the discussion in the Facilitators corner. Does anyone use it for spam reporting?

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Glenys Hanson added a comment - The form hasn't been amended. I've just made a spam report there but I wouldn't have but for the discussion in the Facilitators corner. Does anyone use it for spam reporting?

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Dates

  • Created:
    Updated:
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