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  1. Plugins
  2. CONTRIB-2881

correct "Verify your system" help link to current Elluminate support page

    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 1.9.11
    • Fix Version/s: None
    • Component/s: Patch: Elluminate
    • Labels:
      None

      Description

      Currently the Elluminate ELM code creates the "Verify your system" links pointing to http://<<ELM-SERVER-URL>>/support.help. Information from Elluminate representative indicates that this old link was originally intended to redirect from the client's Elluminate server to the standard Elluminate support page (currently https://www.elluminate.com/Support/?id=62.) Requesting that this link be changed to be modifiable, or updated to the new support link provided.

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            chrodos Christos Rodosthenous added a comment -

            You can change that link yourself. Edit lib.php and change elluminate_support_link() function

            function elluminate_support_link() {

            //return 'http://www.elluminate.com/support';
            return 'http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1279';
            }

            Show
            chrodos Christos Rodosthenous added a comment - You can change that link yourself. Edit lib.php and change elluminate_support_link() function function elluminate_support_link() { //return 'http://www.elluminate.com/support'; return 'http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1279'; }

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                Dates

                • Created:
                  Updated: