[CONTRIB-8538] BigBlueButton sometimes fails to download presentation - Moodle Tracker

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Details

Type: Bug
Status: Open
Priority: Minor
Resolution: Unresolved
Affects Version/s: 3.10.3
Fix Version/s: None
Component/s: Module: BigBlueButtonBN
Labels:
- 2.4
- 3.0

Plugin Version:
2.4
Affected Branches:
MOODLE_310_STABLE

Description

We have defined a site wide default presentation for our moodle site. Sometimes, this presentation is not available in the bigbluebutton meeting session.

BBB log file contains

o.b.p.PresentationUrlDownloadService - Invalid HTTP response=[404] for url=https://XXXXXXXXX/pluginfile.php/1/mod_bigbluebuttonbn/presentationdefault/ef6ca87fcc0b248045facd40f4c964aa/default-presentation.pdf with meeting[9703c58d734d2b8c1b8f8a84f37a02c16dd920ac-1620381261798]

We have one teacher that triggers this bug in nearly every lesson and I was unable to reproduce it. Other teachers see this issue randomly.

Do you have any hint on how to do further debugging what's going on?

Attachments

Activity

People

Assignee:: Shamiso Jaravaza

Reporter:: bwurst

Participants:: bwurst, Jesus Federico, Shamiso Jaravaza, Steffen Moser

Component watchers:: Jesus Federico

Votes:: 3 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 08/May/21 12:48 PM

Updated:: 08/Jul/22 8:11 AM