Uploaded image for project: 'Plugins'
  1. Plugins
  2. CONTRIB-8538

BigBlueButton sometimes fails to download presentation

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Minor Minor
    • None
    • 3.10.3
    • 2.4
    • MOODLE_310_STABLE

      We have defined a site wide default presentation for our moodle site. Sometimes, this presentation is not available in the bigbluebutton meeting session.

      BBB log file contains

      o.b.p.PresentationUrlDownloadService - Invalid HTTP response=[404] for url=https://XXXXXXXXX/pluginfile.php/1/mod_bigbluebuttonbn/presentationdefault/ef6ca87fcc0b248045facd40f4c964aa/default-presentation.pdf with meeting[9703c58d734d2b8c1b8f8a84f37a02c16dd920ac-1620381261798]

      We have one teacher that triggers this bug in nearly every lesson and I was unable to reproduce it. Other teachers see this issue randomly.

      Do you have any hint on how to do further debugging what's going on?

            shamiso.jaravaza Shamiso Jaravaza
            bwurst bwurst
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:

                Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.