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  1. Plugins
  2. CONTRIB-8538

BigBlueButton sometimes fails to download presentation

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Minor Minor
    • None
    • 3.10.3
    • Module: BigBlueButtonBN
    • 2.4
    • MOODLE_310_STABLE

      We have defined a site wide default presentation for our moodle site. Sometimes, this presentation is not available in the bigbluebutton meeting session.

      BBB log file contains

      o.b.p.PresentationUrlDownloadService - Invalid HTTP response=[404] for url=https://XXXXXXXXX/pluginfile.php/1/mod_bigbluebuttonbn/presentationdefault/ef6ca87fcc0b248045facd40f4c964aa/default-presentation.pdf with meeting[9703c58d734d2b8c1b8f8a84f37a02c16dd920ac-1620381261798]

      We have one teacher that triggers this bug in nearly every lesson and I was unable to reproduce it. Other teachers see this issue randomly.

      Do you have any hint on how to do further debugging what's going on?

            shamiso.jaravaza Shamiso Jaravaza
            bwurst bwurst
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              Created:
              Updated:

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