We've had some useability testing work done recently on OpenLearn. We received some feedback about the way that Help functions, which I'd like to share. I don't personally see this as a very big issue and so am not in a position to change the code right now, but I'm logging the issue here in case other Moodle users think it's important and maybe a core solution could be made?
Essentially its been suggested that a link to the help index page should be made available more widely on the site - which would be a content issue and trivial to do. But then the following suggestions are that the help texts displayed should depend on the permissions of the user browsing them i.e. you should only see help pages about assigning roles or creating a quiz (for example) if you are able to do that at some point within the system. Additionally it was suggested that there should be a search facility within the help pages.