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  1. Moodle
  2. MDL-14834

Course backup hangs at "copying zip file" when backing up large files

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 1.9
    • Fix Version/s: None
    • Component/s: Backup
    • Labels:
      None
    • Environment:
      Server: Linux php 5.2.5 mysql 5.0
      Desktop: Win XP Pro sp2
    • Database:
      MySQL
    • Affected Branches:
      MOODLE_19_STABLE

      Description

      When I run a course backup, and include just about everything that can be included, Moodle will hang at the final step of "copying zip file". Sometimes it will hang even sooner, but usually it will make it to copying zip file. There are no problems when backing up small amounts of course data.

      It will get as far as copying zip file, but it will display no errors and no continue button. I have left it for quite a while, and it still nothing happens.

      My host has raised my memory limit to 256M, which should be quite sufficient. (NOTE: Does Moodle use ini_set to override php.ini memory settings??)

      In moodledata/temp/backup/12345678 there appears to be succesful copies of folders and a succesful .xml file (95MB). There can also be found a .zip file in the folder, but when you try to open/extract from it, it is corrupted.

      If I manually download the xml file, and then zip it on my desktop, the zip file is about 50% bigger than the corrupt zip file.

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              Assignee:
              danmarsden Dan Marsden
              Reporter:
              jsherk Jeff Sherk
              Participants:
              Component watchers:
              Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias, Sujith Haridasan
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: