The completion system previously displayed its help icon alongside the first tickbox that appeared on the course page.
User testing showed this to be unclear. Users thought that the help icon referred to that specific line (not necessarily even understanding that it was linked to the tickbox). In addition, when courses included completion tickboxes (largely the 'manual' sort), students didn't understand what these were for. When told about the feature, they often said it sounded useful and they would have used it if they'd known!
We have had a 'second go' as follows:
- The completion help icon is moved to the header bar at the top of the course format. It appears aligned with the completion tickboxes; this is a visual cue that's supposed to make clear what it is.
- Next to the icon we have added the text 'Your progress'. This is intended (a) to make clear what the ? button is for, and (b) to give students an at-a-glance indication of the purpose of any tickboxes.
Obviously, the help icon and text appear only if completion is enabled for the course. (And only when editing is turned off, this is consistent with certain behaviour of the completion icons.)