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  1. Moodle
  2. MDL-29288

"error/unsupported_subplugin" on restoring large M1.9 course into M2.1

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 2.1.1
    • Fix Version/s: STABLE backlog
    • Component/s: Administration, Backup
    • Labels:
    • Environment:
      Moodle 2.1.1+ (Build: 20110831)
      Apache 2.2
      PHP 5.3.5
      Microsoft SQL server 2005
      MS Windows Server 2003 R2
    • Database:
      Microsoft SQL
    • Testing Instructions:
      Hide

      From the "2: Destination" page in the restore process, I clicked the "continue" button for "Delete the contents of this course and then restore".

      The request to restore.php lasted 177 seconds, then returned an error "error/unsupported_subplugin".

      Show
      From the "2: Destination" page in the restore process, I clicked the "continue" button for "Delete the contents of this course and then restore". The request to restore.php lasted 177 seconds, then returned an error "error/unsupported_subplugin".
    • Affected Branches:
      MOODLE_21_STABLE

      Description

      I am testing single-course migration from Moodle 1.9.11+ (Build: 20110316) into Moodle 2.1.1+ (Build: 20110831). Two courses, of 290MB and 160MB, have migrated successfully (as far as I can tell).

      I then tried to migrate a 720MB course and received an"error/unsupported_subplugin" error that I've been unable to decipher or resolve. I can't find any documentation on this error.

      I don't believe this is a timeout issue, as some requests for the successfully migrated courses lasted for over 10 minutes. My PHP and Apache filesize limits are set to 512MB - but at face value the error doesn't seem to relate to exceeding filesize limits.

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                Dates

                • Created:
                  Updated: