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  1. Moodle
  2. MDL-29288

"error/unsupported_subplugin" on restoring large M1.9 course into M2.1

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Details

    • Bug
    • Status: Open
    • Major
    • Resolution: Unresolved
    • 2.1.1
    • STABLE backlog
    • Administration, Backup
    • Moodle 2.1.1+ (Build: 20110831)
      Apache 2.2
      PHP 5.3.5
      Microsoft SQL server 2005
      MS Windows Server 2003 R2
    • Microsoft SQL
    • MOODLE_21_STABLE
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      From the "2: Destination" page in the restore process, I clicked the "continue" button for "Delete the contents of this course and then restore".

      The request to restore.php lasted 177 seconds, then returned an error "error/unsupported_subplugin".

      Show
      From the "2: Destination" page in the restore process, I clicked the "continue" button for "Delete the contents of this course and then restore". The request to restore.php lasted 177 seconds, then returned an error "error/unsupported_subplugin".

    Description

      I am testing single-course migration from Moodle 1.9.11+ (Build: 20110316) into Moodle 2.1.1+ (Build: 20110831). Two courses, of 290MB and 160MB, have migrated successfully (as far as I can tell).

      I then tried to migrate a 720MB course and received an"error/unsupported_subplugin" error that I've been unable to decipher or resolve. I can't find any documentation on this error.

      I don't believe this is a timeout issue, as some requests for the successfully migrated courses lasted for over 10 minutes. My PHP and Apache filesize limits are set to 512MB - but at face value the error doesn't seem to relate to exceeding filesize limits.

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              Unassigned Unassigned
              craigdr Craig Drayton
              David Woloszyn, Huong Nguyen, Jake Dallimore, Meirza, Michael Hawkins, Raquel Ortega, Safat Shahin, Stevani Andolo, Adrian Greeve, David Woloszyn, Huong Nguyen, Jake Dallimore, Meirza, Michael Hawkins, Raquel Ortega, Safat Shahin, Stevani Andolo
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              Dates

                Created:
                Updated: