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  1. Moodle
  2. MDL-29441

Chat window does not pop up for separate groups in IE7-9

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    • Testing Instructions:
      Hide

      This should be completed both with debugging enabled, and disabled.

      Using a selection of browers (not just IE):

      • create a chat
      • create a number of groups in a course
      • open that chat up as a user with access to multiple groups (e.g. a teacher)
      • select a group to access the chat with
      • select the "Click here to enter the chat now" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      • Repeat with the "Use more accessible interface" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      Show
      This should be completed both with debugging enabled, and disabled. Using a selection of browers (not just IE): create a chat create a number of groups in a course open that chat up as a user with access to multiple groups (e.g. a teacher) select a group to access the chat with select the "Click here to enter the chat now" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown Repeat with the "Use more accessible interface" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown
    • Workaround:
      Hide

      Workaround options:
      1. Upgrade IE to IE10.
      2. Use a different browser, such as Chrome or Firefox.
      3. Don't use separate groups.

      Show
      Workaround options: 1. Upgrade IE to IE10. 2. Use a different browser, such as Chrome or Firefox. 3. Don't use separate groups.
    • Difficulty:
      Easy
    • Affected Branches:
      MOODLE_21_STABLE, MOODLE_23_STABLE, MOODLE_24_STABLE, MOODLE_25_STABLE
    • Fixed Branches:
      MOODLE_24_STABLE, MOODLE_25_STABLE
    • Pull Master Branch:
      MDL-29441-master
    • Story Points:
      4
    • Sprint:
      FRONTEND Sprint 6

      Description

      Using separate groups and IE7, 8 or 9, when you click to enter the chat it does nothing. If you select All Groups you can enter the chat.

      Replication steps:

      1. Setup 2 groups
      2. Go to a chat where the group mode is "Separate groups"
      3. In the upper left corner, select a group
      4. Try to enter the chat

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          doesntwork.PNG
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        2. works.PNG
          works.PNG
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  11/Nov/13