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  1. Moodle
  2. MDL-29441

Chat window does not pop up for separate groups in IE7-9

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Details

    • MOODLE_21_STABLE, MOODLE_23_STABLE, MOODLE_24_STABLE, MOODLE_25_STABLE
    • MOODLE_24_STABLE, MOODLE_25_STABLE
    • MDL-29441-master
    • Hide

      Workaround options:
      1. Upgrade IE to IE10.
      2. Use a different browser, such as Chrome or Firefox.
      3. Don't use separate groups.

      Show
      Workaround options: 1. Upgrade IE to IE10. 2. Use a different browser, such as Chrome or Firefox. 3. Don't use separate groups.
    • Easy
    • Hide

      This should be completed both with debugging enabled, and disabled.

      Using a selection of browers (not just IE):

      • create a chat
      • create a number of groups in a course
      • open that chat up as a user with access to multiple groups (e.g. a teacher)
      • select a group to access the chat with
      • select the "Click here to enter the chat now" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      • Repeat with the "Use more accessible interface" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      Show
      This should be completed both with debugging enabled, and disabled. Using a selection of browers (not just IE): create a chat create a number of groups in a course open that chat up as a user with access to multiple groups (e.g. a teacher) select a group to access the chat with select the "Click here to enter the chat now" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown Repeat with the "Use more accessible interface" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown
    • 4
    • FRONTEND Sprint 6

    Description

      Using separate groups and IE7, 8 or 9, when you click to enter the chat it does nothing. If you select All Groups you can enter the chat.

      Replication steps:

      1. Setup 2 groups
      2. Go to a chat where the group mode is "Separate groups"
      3. In the upper left corner, select a group
      4. Try to enter the chat

      Attachments

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          doesntwork.PNG
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        2. works.PNG
          works.PNG
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        Issue Links

          Discovered while testing

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-42313 mod_chat duplicate records

          • Minor - Minor loss of function where workaround is possible
          • Open
          will help resolve

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-19113 The "Separate groups" feature in CHAT Group mode does NOT work

          • Major - Major loss of function, incorrect output
          • Closed

          Activity

            People

              dobedobedoh Andrew Lyons
              syxton Matthew Davidson
              Andrew Davis Andrew Davis
              Dan Poltawski Dan Poltawski
              Damyon Wiese Damyon Wiese
              Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Ilya Tregubov, Laurent David, Raquel Ortega, Sara Arjona (@sarjona), Andrew Lyons, Huong Nguyen, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Stevani Andolo, Andrew Lyons, Huong Nguyen, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Stevani Andolo
              Votes:
              9 Vote for this issue
              Watchers:
              7 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:
                11/Nov/13