[MDL-29441] Chat window does not pop up for separate groups in IE7-9 - Moodle Tracker

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Details

Type: Bug
Status: Closed
Priority: Minor
Resolution: Fixed
Affects Version/s: 2.1.1, 2.3.3, 2.4.6, 2.5.2
Fix Version/s: 2.4.7, 2.5.3
Component/s: Chat, Groups, JavaScript
Labels:
- partner
- triaged
Environment:
IE

Testing Instructions:
Hide

This should be completed both with debugging enabled, and disabled.

Using a selection of browers (not just IE):

create a chat

create a number of groups in a course

open that chat up as a user with access to multiple groups (e.g. a teacher)

select a group to access the chat with

select the "Click here to enter the chat now" link

Confirm that the popup was opened correctly and no warnings were shown in the browser

If debugging was set Confirm that no JavaScript alerts were shown

Repeat with the "Use more accessible interface" link

Confirm that the popup was opened correctly and no warnings were shown in the browser

If debugging was set Confirm that no JavaScript alerts were shown
Show
This should be completed both with debugging enabled, and disabled. Using a selection of browers (not just IE): create a chat create a number of groups in a course open that chat up as a user with access to multiple groups (e.g. a teacher) select a group to access the chat with select the "Click here to enter the chat now" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown Repeat with the "Use more accessible interface" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown
Workaround:

Hide

Workaround options:
1. Upgrade IE to IE10.
2. Use a different browser, such as Chrome or Firefox.
3. Don't use separate groups.

Show
Workaround options: 1. Upgrade IE to IE10. 2. Use a different browser, such as Chrome or Firefox. 3. Don't use separate groups.
Difficulty:
Easy
Affected Branches:
MOODLE_21_STABLE, MOODLE_23_STABLE, MOODLE_24_STABLE, MOODLE_25_STABLE
Fixed Branches:
MOODLE_24_STABLE, MOODLE_25_STABLE
Pull from Repository:
git://github.com/andrewnicols/moodle.git
Pull Master Branch:
~~MDL-29441~~-master
Pull Master Diff URL:
https://github.com/andrewnicols/moodle/compare/f8eff10...MDL-29441-master

Story Points:
4
Sprint:
FRONTEND Sprint 6

Description

Using separate groups and IE7, 8 or 9, when you click to enter the chat it does nothing. If you select All Groups you can enter the chat.

Replication steps:

Setup 2 groups
Go to a chat where the group mode is "Separate groups"
In the upper left corner, select a group
Try to enter the chat

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doesntwork.PNG
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21/Sep/11 6:00 AM
works.PNG
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21/Sep/11 6:00 AM

Issue Links

Discovered while testing

MDL-42313 mod_chat duplicate records

Open

will help resolve

MDL-19113 The "Separate groups" feature in CHAT Group mode does NOT work

Closed

Activity

People

Assignee:: Andrew Nicols

Reporter:: Matthew Davidson

Peer reviewer:: Andrew Davis

Integrator:: Dan Poltawski

Tester:: Damyon Wiese

Participants:: Andrew Davis, Andrew Nicols, Chris Follin, Damyon Wiese, Dan Poltawski, Eloy Lafuente (stronk7), Matthew Davidson, Michael de Raadt, Yvonne Hamilton

Component watchers:: Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Sara Arjona (@sarjona), Andrew Nicols, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Andrew Nicols, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze

Votes:: 9 Vote for this issue

Watchers:: 7 Start watching this issue

Dates

Created:: 21/Sep/11 6:00 AM

Updated:: 28/Jul/18 1:16 AM

Resolved:: 25/Oct/13 11:01 PM

Fix Release Date:: 11/Nov/13