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  1. Moodle
  2. MDL-29441

Chat window does not pop up for separate groups in IE7-9

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    Details

    • Testing Instructions:
      Hide

      This should be completed both with debugging enabled, and disabled.

      Using a selection of browers (not just IE):

      • create a chat
      • create a number of groups in a course
      • open that chat up as a user with access to multiple groups (e.g. a teacher)
      • select a group to access the chat with
      • select the "Click here to enter the chat now" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      • Repeat with the "Use more accessible interface" link
        • Confirm that the popup was opened correctly and no warnings were shown in the browser
        • If debugging was set Confirm that no JavaScript alerts were shown
      Show
      This should be completed both with debugging enabled, and disabled. Using a selection of browers (not just IE): create a chat create a number of groups in a course open that chat up as a user with access to multiple groups (e.g. a teacher) select a group to access the chat with select the "Click here to enter the chat now" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown Repeat with the "Use more accessible interface" link Confirm that the popup was opened correctly and no warnings were shown in the browser If debugging was set Confirm that no JavaScript alerts were shown
    • Workaround:
      Hide

      Workaround options:
      1. Upgrade IE to IE10.
      2. Use a different browser, such as Chrome or Firefox.
      3. Don't use separate groups.

      Show
      Workaround options: 1. Upgrade IE to IE10. 2. Use a different browser, such as Chrome or Firefox. 3. Don't use separate groups.
    • Difficulty:
      Easy
    • Affected Branches:
      MOODLE_21_STABLE, MOODLE_23_STABLE, MOODLE_24_STABLE, MOODLE_25_STABLE
    • Fixed Branches:
      MOODLE_24_STABLE, MOODLE_25_STABLE
    • Pull from Repository:
    • Pull Master Branch:
      MDL-29441-master
    • Pull Master Diff URL:
    • Story Points:
      4
    • Sprint:
      FRONTEND Sprint 6

      Description

      Using separate groups and IE7, 8 or 9, when you click to enter the chat it does nothing. If you select All Groups you can enter the chat.

      Replication steps:

      1. Setup 2 groups
      2. Go to a chat where the group mode is "Separate groups"
      3. In the upper left corner, select a group
      4. Try to enter the chat

        Attachments

        1. doesntwork.PNG
          doesntwork.PNG
          10 kB
        2. works.PNG
          works.PNG
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          Issue Links

          Discovered while testing

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-42313 mod_chat duplicate records

          • Minor - Minor loss of function where workaround is possible
          • Open
          will help resolve

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-19113 The "Separate groups" feature in CHAT Group mode does NOT work

          • Major - Major loss of function, incorrect output
          • Closed

            Activity

              People

              Assignee:
              dobedobedoh Andrew Lyons
              Reporter:
              syxton Matthew Davidson
              Peer reviewer:
              Andrew Davis Andrew Davis
              Integrator:
              Dan Poltawski Dan Poltawski
              Tester:
              Damyon Wiese Damyon Wiese
              Participants:
              Component watchers:
              Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Ilya Tregubov, Sara Arjona (@sarjona), Andrew Lyons, Dongsheng Cai, Huong Nguyen, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Andrew Lyons, Dongsheng Cai, Huong Nguyen, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze
              Votes:
              9 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Fix Release Date:
                11/Nov/13