I am having a recurring problem with our moodle site. From time to time when a user tries to log in they get redirected to a page: "Please tell us more about yourself". There are various fields including name, city, town, email etc...

If the user then updates required fields a message shows up : "This email address is already registered"... which causes the user to enter a different email address in order to leave this page. This then creates a new profile for the user which causes all sorts of problems as the new profiles are not enrolled in the relevant courses.

Is there any way that I can stop this page (Please tell us more about yourself) showing up when users log on? Any advice would be much appreciated.

I noted the previous blog about this issue but it did not fix my problem and the page kept showing up.