Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-37853

Error on upload: word document filetype cannot be accepted

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Cannot Reproduce
    • Affects Version/s: 2.4.1
    • Fix Version/s: None
    • Component/s: Resource
    • Labels:
      None
    • Affected Branches:
      MOODLE_24_STABLE

      Description

      Expectation: Teacher would like to upload a Microsoft Word file to a course to make it available for download to students.

      1. Teacher logs in.
      2. Teacher turns editing on.
      3. Teacher adds a resource (file).
      4. Upon uploading file, teacher receives a popup window with the message:

      "word document filetype cannot be accepted"

      Upload failed on Windows XP machine in both:

      • Internet Explorer 8
      • Firefox 12

      Teacher had been able to use this computer with previous version of Moodle (we had 2.2x). Failure of upload has occurred since the upgrade to the new Moodle version which we completed last week.

      As a note, the teacher upgraded Firefox to the most recent version, and the issue was resolved. Also, there were no problems with uploading the same files on her work Macintosh. It seems to be browser-specific. I can recommend to all of my users that they upgrade their browsers, but I'm concerned that some users may experience difficulties despite warnings.

      Thank you for your assistance.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              moodle.com moodle.com
              Reporter:
              jj730105 J Janesko
              Participants:
              Component watchers:
              Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias, Sujith Haridasan
              Votes:
              3 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: