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  1. Moodle
  2. MDL-48220

Sending large file fails because of php 30 seconds timeout

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 2.7.3, 2.8, 2.9.2
    • Fix Version/s: None
    • Component/s: Files API
    • Labels:
    • Testing Instructions:
      Hide
      1. To simulate a slow connection I suggest using Chrome and turning on throttling in the Developer Tools.
      2. Create an assignment.
      3. Submit multiple large files as the students. Be sure they are large enough that the throttled download will take more than 30 seconds.
      4. As the teacher try to Download all submissions.
        The download will error with a PHP timeout.

      If enough data was uploaded to the assignment the timeout may occur durring the compressing of the files into a zip. see MDL-40245

      Show
      To simulate a slow connection I suggest using Chrome and turning on throttling in the Developer Tools. Create an assignment. Submit multiple large files as the students. Be sure they are large enough that the throttled download will take more than 30 seconds. As the teacher try to Download all submissions. The download will error with a PHP timeout. If enough data was uploaded to the assignment the timeout may occur durring the compressing of the files into a zip. see MDL-40245
    • Workaround:
      Hide

      add a call to core_php_time_limit::raise(); before sending the temporary file.

      Show
      add a call to core_php_time_limit::raise(); before sending the temporary file.
    • Affected Branches:
      MOODLE_27_STABLE, MOODLE_28_STABLE, MOODLE_29_STABLE
    • Pull from Repository:
    • Pull Master Branch:
      MDL-48220_master
    • Pull Master Diff URL:

      Description

      If an assignment has a lot of large files in it. Download all submissions may take longer than the default 30 second php script time limit. This makes the download fail.

        Attachments

          Issue Links

          has a non-specific relationship to

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-43815 Configurable size limit for "Download all submissions" feature to prevent performance problems

          • Major - Major loss of function, incorrect output
          • Open

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-40245 Creating the zip file when downloading all assignment submissions fails due to 30 second execution time out.

          • Minor - Minor loss of function where workaround is possible
          • Closed

            Activity

              People

              Assignee:
              swit Matthew G. Switlik
              Reporter:
              swit Matthew G. Switlik
              Peer reviewer:
              Simey Lameze Simey Lameze
              Participants:
              Component watchers:
              Matteo Scaramuccia, Andrew Lyons, Dongsheng Cai, Huong Nguyen, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze
              Votes:
              3 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: