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  1. Moodle
  2. MDL-51256

Completely overhaul messaging UI so it not so cumbersome and dated

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 2.9
    • Fix Version/s: None
    • Component/s: Messages, Usability
    • Labels:
      None
    • Affected Branches:
      MOODLE_29_STABLE

      Description

      In the usability study, people were struggling with the current interface for sending messages. It's looking quite dated. There is functionality included so that a list of users can be built up over time, but it looks like this functionality is more of a disadvantage than an advantage. It needs to be rehauled completely to look modern. The WHOLE messaging system. This could be an epic in itself.

      Users tried to remove users form the list, and when there was a long list, this was cumbersome. It would have been better for users to return to the original list of users to do this.

      For users, it was not clear that sending a message required a two-step process: preview then send. It didn't seem necessary to have the preview. Users wanted to send without a preview, but they could not see how to do this.

      Recommendations

      • Instead of having a list of users, make it a horizontal list akin to email composition process.
      • Remove the Preview button, replace with a Send button and Cancel button.

      This was an issue for 2/6 participants.

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              Assignee:
              Unassigned
              Reporter:
              salvetore Michael de Raadt
              Participants:
              Component watchers:
              Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Sara Arjona (@sarjona), Barbara Ramiro, Bas Brands
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: