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  1. Moodle
  2. MDL-53262

VERP invalid_recipient_handler email FromName contradicts the message body

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    Details

    • Testing Instructions:
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      1. setup verp
      2. send an email from the forum, tick 'mail now', to someone who has an alias or email redirect to trigger the invalid_recipient_handler
      3. run cron task
      4. go to that users email client and reply to the forum email
      5. run the inbound cron task
      6. get another email to confirm the first which has conflicting 'from name' vs email body

      Repeat after patch, confirm the From is now using the support instead of noreply user.

      Show
      setup verp send an email from the forum, tick 'mail now', to someone who has an alias or email redirect to trigger the invalid_recipient_handler run cron task go to that users email client and reply to the forum email run the inbound cron task get another email to confirm the first which has conflicting 'from name' vs email body Repeat after patch, confirm the From is now using the support instead of noreply user.
    • Affected Branches:
      MOODLE_29_STABLE, MOODLE_30_STABLE
    • Fixed Branches:
      MOODLE_29_STABLE, MOODLE_30_STABLE
    • Pull Master Branch:
      MDL-53262-verp-confirm-from-support

      Description

      If you are using VERP for reply by email to a forum, and you reply via an email which isn't the one it was sent to, eg an alias etc, then it sends you another email message which looks like this:

      The use of the noreply email which has a name of "Do not reply to this email" with the default settings contradicts the message body which explicitly asks you to "... you need to reply to this message."

      It seems more appropriate to use the support email here instead of the noreply email.

      Note: If the noreply user has been set to a real user with a better name this may not be such an issue, but it still seems to make more sense that 'support' is contacting you and telling you something weird is going on.

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  9/May/16