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  1. Moodle
  2. MDL-57419

Enter sends the message instantly, leading to too many short emails in the inbox

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    Details

    • Testing Instructions:
      Hide

      Test on mobile and desktop. No need for extensive cross-browser testing, though

      1. Go to the messaging interface
      2. Type a multiline message. Make sure you can do this by typing just enter
      3. Click to send
      4. Select a new contact
      5. Type a multiline message. Make sure you can do this by typing just enter
      6. Click to send
      Show
      Test on mobile and desktop. No need for extensive cross-browser testing, though Go to the messaging interface Type a multiline message. Make sure you can do this by typing just enter Click to send Select a new contact Type a multiline message. Make sure you can do this by typing just enter Click to send
    • Affected Branches:
      MOODLE_32_STABLE
    • Fixed Branches:
      MOODLE_32_STABLE
    • Pull from Repository:
    • Pull Master Branch:
      MDL-57419-master-2
    • Sprint:
      3.3 sprint 5

      Description

      Edited: This was originally reported as "Messaging emails should be sent in batches" which was the reporter's mistake. The real issue was that users receive too many small emails from the new messaging UI and it is perceived as a buggy behaviour. That is how the issue should have been reported, not as a possible solution. The title was fixed.

      The new messaging UI in Moodle 3.2 looks and feels like an instant messenger. So it is natural that users start to use it as such and will split the chat into multiple shorter messages, rather than one longer message.

      But then, if i have email notifications enabled, I get individual email for every single message. Like "Hey David" in one email, "How are you?" in another and "I wanted to ask something" in the third. Ideally we should aggregate such close messages into one email.

      In the dev chat, Tim Hunt agreed and has put it well in:

      Nice new inteface online. Batch up the emails a bit!

        Attachments

        1. entertosendsetting.png
          entertosendsetting.png
          37 kB
        2. linkedin-entersave-clicksend-option.png
          linkedin-entersave-clicksend-option.png
          18 kB
        3. MDL_57419_1.png
          MDL_57419_1.png
          45 kB
        4. MDL_57419_2.png
          MDL_57419_2.png
          39 kB
        5. multipleemails.png
          multipleemails.png
          67 kB
        6. roughmockup57419.jpg
          roughmockup57419.jpg
          863 kB
        7. Screenshot_2017-01-18_18-12-24.png
          Screenshot_2017-01-18_18-12-24.png
          11 kB

          Issue Links

            Activity

              People

              Assignee:
              johno John Okely
              Reporter:
              mudrd8mz David Mudrák (@mudrd8mz)
              Peer reviewer:
              Ankit Agarwal
              Integrator:
              David Monllaó
              Tester:
              Eloy Lafuente (stronk7)
              Participants:
              Component watchers:
              Andrew Nicols, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Sara Arjona (@sarjona), Víctor Déniz Falcón
              Votes:
              21 Vote for this issue
              Watchers:
              23 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Fix Release Date:
                8/May/17