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  1. Moodle
  2. MDL-58472

"No compatible source was found for this media" on first access of videojs media element.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 3.2, 3.2.1, 3.2.2
    • Fix Version/s: 3.2.4, 3.3.1
    • Component/s: Media
    • Labels:

      Description

      In Moodle 3.2 the new media player fails on first page rendering and shows the error message  "No compatible source was found for this media"

       

      Pre requisites: 

      Media filter is enabled.

      Steps to replicate:

      1) Restore this course backup:

      https://drive.google.com/file/d/0Bxng6mK4kwZzMjJwMUp6TVh1U28/view?usp=sharing

      2) Using Chrome browser, enable developer tools, select Networking tab, tick 'disable cache' and set throttling to 'good 3gs'

      3) Open the restored course 

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  10/Jul/17