Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-58472

"No compatible source was found for this media" on first access of videojs media element.

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 3.2, 3.2.1, 3.2.2
    • Fix Version/s: 3.2.4, 3.3.1
    • Component/s: Media
    • Labels:

      Description

      In Moodle 3.2 the new media player fails on first page rendering and shows the error message  "No compatible source was found for this media"

       

      Pre requisites: 

      Media filter is enabled.

      Steps to replicate:

      1) Restore this course backup:

      https://drive.google.com/file/d/0Bxng6mK4kwZzMjJwMUp6TVh1U28/view?usp=sharing

      2) Using Chrome browser, enable developer tools, select Networking tab, tick 'disable cache' and set throttling to 'good 3gs'

      3) Open the restored course 

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              damyon Damyon Wiese
              Reporter:
              brudinie guy thomas
              Peer reviewer:
              Damyon Wiese
              Integrator:
              Dan Poltawski
              Tester:
              Ankit Agarwal
              Participants:
              Component watchers:
              Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Sara Arjona (@sarjona), Víctor Déniz Falcón
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Fix Release Date:
                10/Jul/17