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  1. Moodle
  2. MDL-46666 Email-based self-registration not always working
  3. MDL-59609

Email-based self-registration deactivates automatically

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    Details

    • Type: Sub-task
    • Status: Closed
    • Priority: Trivial
    • Resolution: Duplicate
    • Affects Version/s: 3.2.2, 3.2.3, 3.2.4, 3.3, 3.3.1
    • Fix Version/s: None
    • Component/s: Authentication
    • Labels:
      None
    • Affected Branches:
      MOODLE_32_STABLE, MOODLE_33_STABLE

      Description

      Within my moodle system (version 3.3.1.+) it happens almost daily that under the path 'Website-Administration --> Plugins for authentification' the email-based self-registration deactivates automatically. The "eye" is then crossed out and the majority of user can not login anymore. In my opinion there seems to be no valid reason for that. 

      Further, within the settings 'email-based' is selected as current setting. As I am the only admin I am also 100% sure that I have not deactivated the plugin myself.

      I have just looked into my log data under mistakes of the website.
      Yesterday evening at 18:36 h 23x the following error occurred:

      22. Jul, 18:36 - - Kernsystem Kernsystem Webservice-Login fehlgeschlagen Web service authentication failed with code: "invalid_token".

      Could this cause the deactivation of the plugin?

       

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              Assignee:
              Unassigned
              Reporter:
              danielsun Daniel Jablonski
              Participants:
              Component watchers:
              Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias
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              1 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: