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Bug
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Resolution: Fixed
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Major
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3.1.5, 3.1.6, 3.1.7, 3.1.8, 3.1.9, 3.2.4, 3.3.1, 3.4
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MOODLE_31_STABLE, MOODLE_32_STABLE, MOODLE_33_STABLE, MOODLE_34_STABLE
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MOODLE_33_STABLE, MOODLE_34_STABLE
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We recently had an issue with a client where students were getting booted out of the LMS and getting a "Exception - Redis went away" error especially when doing quizzes affecting about less than 0.0001% of requests. We narrowed it down to a potential edge case bug in the phpredis module detailed here.
A potential workaround is just to have the session retry the connection and that seems to work within the first retry (confirmed with unit tests).