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  1. Moodle
  2. MDL-61734

Scorm content not working after switch to whole site SSL

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Not a bug
    • Affects Version/s: 3.4.1
    • Fix Version/s: None
    • Component/s: SCORM
    • Labels:
      None
    • Affected Branches:
      MOODLE_34_STABLE

      Description

      We've upgraded to Moodle 3.4.1. We had https for logins, which is now deprecated, and the whole site is now SSL. Everything seems to work fine except Scorm packages.The package hangs when you enter the module. The source code shows these lines, with the last line likely indicating the issue:

      "You aborted the media playback": "You aborted the media playback",

      "A network error caused the media download to fail part-way.": "A network error caused the media download to fail part-way.",

      "The media could not be loaded, either because the server or network failed or because the format is not supported.": "The media could not be loaded, either because the server or network failed or because the format is not supported.",

      "The media playback was aborted due to a corruption problem or because the media used features your browser did not support.": "The media playback was aborted due to a corruption problem or because the media used features your browser did not support.",

      "No compatible source was found for this media.": "No compatible source was found for this media.",

      "The media is encrypted and we do not have the keys to decrypt it.": "The media is encrypted and we do not have the keys to decrypt it.",

      In order to raise this issue, I've had to find a similar issue to follow, although I had previously searched scorm & ssl issues. Anyway, I've now seen these lines in seemingly unrelated issues, so I'm not sure if they are relevant. In any case, does Scorm content work with SSL - perhaps I need to delete and recreate the content?

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            • Assignee:
              Unassigned
              Reporter:
              kpike Kevin Pike
              Participants:
              Component watchers:
              Damyon Wiese, Dan Marsden, Matteo Scaramuccia, Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias
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              Dates

              • Created:
                Updated:
                Resolved: