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  1. Moodle
  2. MDL-62386

Audio file doesn't display when using HTML5 audio media player

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    Details

    • Testing Instructions:
      Hide

      Testing steps for Moodle 3.5, 3.4, and 3.3

      1. As Site Admin, go to Site Administration > Plugins tab > Media players > click on Manage media players link.
      2. Disable each media player, and only enable the HTML5 audio player.
      3. Create a Course.
      4. Set the Course to edit mode.
      5. Drag and drop an audio MP3 file into any Course activity areas.
      6. Turn off Course edit mode.
      7. The Audio MP3 player controls should be displayed properly and accessible.
      8. Go to Site Administration > Appearance tab > Themes > Theme selector
      9. For the Default option, change theme to each of the available themes
      10. Click on the Clear theme caches button
      11. Access the Course in a separate tab and test Step 7 again.

       

      Show
      Testing steps for Moodle 3.5, 3.4, and 3.3 As Site Admin, go to Site Administration > Plugins tab > Media players > click on Manage media players link. Disable each media player, and only enable the HTML5 audio player. Create a Course. Set the Course to edit mode. Drag and drop an audio MP3 file into any Course activity areas. Turn off Course edit mode. The Audio MP3 player controls should be displayed properly and accessible. Go to Site Administration > Appearance tab > Themes > Theme selector For the Default option, change theme to each of the available themes Click on the Clear theme caches button Access the Course in a separate tab and test Step 7 again.  
    • Workaround:
      Hide

      Use a different browser than Chrome.

      Show
      Use a different browser than Chrome.
    • Affected Branches:
      MOODLE_34_STABLE, MOODLE_35_STABLE
    • Fixed Branches:
      MOODLE_34_STABLE, MOODLE_35_STABLE
    • Pull from Repository:
    • Pull Master Branch:
      MDL-62386-master

      Description

      As reported and confirmed in MDLQA-12215:

      Steps to reproduce:

      1. Log in as an admin and go to Manage media players in the Site administration.
      2. Enable HTML5 video and HTML5 audio only (which means - disable videojs)
      3. Go to a course and turn editing on.
      4. Drag and drop an MP3 file onto the course page.
      5. When prompted to choose what to do with the file, select 'Add media to course page'.

      Expected result: MP3 file displays correctly.

      Actual result: MP3 file doesn't display at all. Edit: it is displayed but in Chrome browser it has 0 height

      This bug affects 3.5 (as found on the QA testing site) and 3.4.2 (as found on the Sandbox demo site).

        Attachments

        1. firefox version.PNG
          firefox version.PNG
          9 kB
        2. MDL-62386_05242018.mp4
          7.31 MB
        3. MDL-62386.mp4
          922 kB
        4. newmp3.png
          newmp3.png
          25 kB

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  9/Jul/18

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