Details
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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: 3.4.3, 3.5.2, 3.7
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Component/s: Feedback
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Labels:
Description
DESCRIPTION
When a feedback activity contains nested dependence items such that the second dependence item will only be answered by some respondents based on their answer to the first dependence item, users may be delivered questions that are supposed to be dependent on the second dependence item that the user never received.
Using the example feedback questions below, the initial dependency on the "DRIVE" question works correctly. The respondent receives the appropriate second question based on their response to "DRIVE". If the respondent answers "Yes" to "DRIVE" they are taken to the question "Origin" which serves as a second dependence item. The subsequent question delivered to the respondent is appropriately conditioned based on the response to "Origin". Lastly, the user receives the final, required question.
However, if the respondent answers "No" to the first dependence item, "DRIVE", they will never be requested to answer the second dependence item, "Origin". As such, the expectation is that the respondent would not receive either of the questions which use "Origin" as a dependence item. Yet, the respondent is delivered both of those questions as well as the final, required question.
STEPS TO REPLICATE
1. Create a new feedback activity.
2. Add questions (all multiple choice) as outlined below (* denotes required questions)
(DRIVE) Do you drive to school?*
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Yes
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No
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Page Break
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What mode of transportation do you most often use to get to school? (DRIVE->No)
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Bike
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Bus
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Carpool
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Walk
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Page Break
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(Origin) Is your automobile made by a domestic or foreign manufacturer? (DRIVE->Yes)
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Domestic
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Foreign
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Page Break
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What Domestic manufacturer built your automobile? (Origin>Domestic)
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Chrysler
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Ford
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General Motors
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Other
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Page Break
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What Foreign manufacturer built your automobile? (Origin>Foreign)
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BMW
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Honda
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Hyundai
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Kia
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Mazda
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Nissan
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Toyota
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Volkswagen
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Other
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Page Break
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What is your satisfaction level with your primary mode of transportation?*
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1 - Very Unsatisfied
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2 - Unsatisfied
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3 - Neutral
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4 - Satisfied
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5 - Very Satisfied
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3. Take the feedback activity as a student. Answer "No" to the first question.
4. The user is correctly directed to the question "What mode of transportation do you most often use to get to school?" Respond to this question.
OBSERVED BEHAVIOR:
The user is directed the question "What Domestic manufacturer built your automobile?" and after that to the question "What Foreign manufacturer built your automobile?".
EXPECTED BEHAVIOR:
The user is directed to the final question.