Unread counts Log in as admin and create a course with 4 students and 2 groups - place all 4 students in each group. Enable group messaging on both groups via the group edit page. Now, log in as student 1 Search for student 2 and send them 2 messages Send 2 messages in each group conversation Now, log out and log in as student 2 Open the messaging pane Verify that you see an unread count of '2' (in blue, on the right side of the pane) for the 'Group Messages' accordion section. Expand group messages (if not already expanded) and verify the unread counts for the conversations is 2 and 2. This confirms the section count is just the total number of conversations having unread messages, not a count of the messages themselves. Verify that you see an unread count of '1' (in blue, on the right side of the pane) for the 'Messages' accordion section. Expand messages (if not already expanded) and verify the unread counts for the single conversation is 2. This confirms the section count is just the total number of conversations having unread messages, not a count of the messages themselves. Click to view the individual conversation with student 1. From the ellipsis menu (...) select 'Add to favourites' Go back to the main conversations view and verify the unread count for messages (again, in blue on the right) is now gone. Log out and log back in again as student 1 Again, open the messging pane and send 2 messages to student 2 Log out and log back in again as student 2 Open the messaging pane and Verify the unread count for the 'Favourites' section is '1' (in blue, on the right) Expand favourites (if not already expanded) and verify the unread count for the conversation itself is '2'. This confirms the section count is just the total number of conversations having unread messages, not a count of the messages themselves. Expansion priority Log in as admin and create a course with 4 students and 1 groups - place all 4 students in the group. Enable group messaging on both groups via the group edit page. Now, log in as student 1 and open the messaging pane Search for student 2 and send them a message On the conversation view, click the ellipsis menu (...) and select 'Add to favourites' Log out Log in as student 2 Open the messaging pane Search for Student 1 and send them a message From the main conversation view, click the group conversation Send a message to the group conversation Log out Log in as Student 3 Open the messaging pane Search for Student 1 and send them a message Log out Log in as Student 1 Open the messaging pane Verify the 'Favourites' section is expanded by default and has an unread message count in blue. Click the favourite conversation Refresh the page and open the messaging pane again Verify the 'Group messages' section is expanded by default and has an unread message count in blue. Click the group conversation conversation Refresh the page and open the messaging pane again Verify the 'Messages' section is expanded by default and has an unread message count in blue.