Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-64156

GDPR Data Request immediately to Rejected status upon Approval

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 3.5.3
    • Fix Version/s: None
    • Component/s: Privacy, User management
    • Labels:
      None
    • Affected Branches:
      MOODLE_35_STABLE

      Description

      In Moodle 3.5.3. I created the situation for a user to submit a Data Request.

      The Data Request was to Export the user's data.

      The request was Approved by the SysAdmin or DPO and got the correct status.

      Immediately after the next cron run the status went from Approved to Rejected.

      The same process was validated on school.demo.moodle.net which I presume is Moodle 3.5.3? Also on this site the request goes from Approved to Rejected.

      Same proces works fine on Moodle 3.5.2 where user is able to download after Approval.

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                Unassigned
                Reporter:
                peterjonker Peter Jonker
                Participants:
                Component watchers:
                Andrew Nicols, Mathew May, Michael Hawkins, Shamim Rezaie, Simey Lameze, Amaia Anabitarte, Bas Brands, Carlos Escobedo, Sara Arjona (@sarjona), Víctor Déniz Falcón
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: