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  1. Moodle
  2. MDL-64801

Unoconv pdf creation strangness in grading

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 3.6.2
    • Fix Version/s: None
    • Component/s: Assignment
    • Labels:
      None
    • Affected Branches:
      MOODLE_36_STABLE

      Description

      I will try and explain this as best as I can:

       

      I have 3 moodle instances on the same server running the same version. Since I upgraded to 3.6.2, 1 of them is having issues converting student submission (docx) documents to pdf's for annotated grading.

       

      My tests that I've run produce non-consistent results:

      I will refer to instances as instance a, b, and c – where c is our most active

      Test 1:

      Newly created Docx files in Word 2013

      a) Instance a - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was generated.

      b) Instance b - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was generated.

      c) Instance c - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was generated.

       

      Test 2:

      Downloaded submitted doc from student submission on instance c that is not generating pdf

      a) Instance a - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was generated.

      b) Instance b - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was generated.

      c) Instance c - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf was blank

       

      Test 3:

      Used same doc from test 2, but open and saved as a new document with a new filename

      Stopped testing a and b as it doesn't seem to be an issue

      Instance c - Existing course/assignment - edited submission, uploaded new doc, went into grading and pdf generated as expected

       

      Test 4:

      Went into an existing course/assignment where issues was reported to me.  First assignment - grade - went through all assignments and pdf was generated from docx submissions for all students.

      2nd assignment - no submitted documents are being generated.

       

      Once in awhile this error appears in my log:

      PHP Warning: touch(): Utime failed: Permission denied in ../moodle/files/converter/unoconv/classes/converter.php on line 139

      Does anyone have any ideas as to what the issue might be?

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            • Assignee:
              Unassigned
              Reporter:
              tigger996 Lori Bakken
              Participants:
              Component watchers:
              Damyon Wiese, Adrian Greeve, Mihail Geshoski, Peter Dias
            • Votes:
              0 Vote for this issue
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              3 Start watching this issue

              Dates

              • Created:
                Updated: