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  1. Moodle
  2. MDL-65943

RecordRTC Content Does Not Playback in iOS (multiple browsers)

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    Details

    • Affected Branches:
      MOODLE_36_STABLE, MOODLE_37_STABLE, MOODLE_38_STABLE, MOODLE_39_STABLE
    • Story Points:
      5
    • Sprint:
      Internationals - 3.9 Sprint 1

      Description

      We're finding that video and audio recorded with RecordRTC to an activity is not playable in iOS. We've tested Safari, Chrome, and Firefox on iPhone and have reports of all browsers not working for iPhones and iPads. This behavior is the same on the desktop version of Safari, but I think that is already a known issue here.

      When pressing play nothing happens. Sometimes on repeated clicking a small spinning icon shows up and goes away, but nothing ever plays. When playing back video, it does not even load the thumbnail correctly before or after pressing playing.

      Unfortunately, I am not able to contribute code, but will try to help in any way I can. Thank you!

        Attachments

          Issue Links

          Discovered while testing

          New Feature - A new Moodle feature which has yet to be developed. MDL-62540 atto_recordrtc does not work (record and playback) in Safari (desktop and mobile)

          • Trivial - Cosmetic problem like misspelt words or misaligned text
          • Development in progress
          has been marked as being related by

          Bug - A problem which impairs or prevents Moodle from functioning correctly. MDL-62392 RecordRTC does not work in iOS 11

          • Minor - Minor loss of function where workaround is possible
          • Open
          will be (partly) resolved by

          Review - CONTRIB-7741 Plugin approval: HTML5 audio/video to MP4 filter

          • Minor - Minor loss of function where workaround is possible
          • Closed

            Activity

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              mfagioli Michael Fagioli
              Participants:
              Component watchers:
              Andrew Nicols, Jun Pataleta, Michael Hawkins, Shamim Rezaie, Simey Lameze, Amaia Anabitarte, Carlos Escobedo, Ferran Recio, Ilya Tregubov, Sara Arjona (@sarjona)
              Votes:
              33 Vote for this issue
              Watchers:
              28 Start watching this issue

                Dates

                Created:
                Updated: