Details
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Type:
Bug
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Status: Open
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Priority:
Blocker
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Resolution: Unresolved
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Affects Version/s: 3.6.4, 3.7, 3.8.5, 3.9.2, 3.9.3
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Fix Version/s: None
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Component/s: HTML Editor (Atto), Media
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Affected Branches:MOODLE_36_STABLE, MOODLE_37_STABLE, MOODLE_38_STABLE, MOODLE_39_STABLE
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Story Points:5
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Sprint:Internationals - 3.9 Sprint 1
Description
We're finding that video and audio recorded with RecordRTC to an activity is not playable in iOS. We've tested Safari, Chrome, and Firefox on iPhone and have reports of all browsers not working for iPhones and iPads. This behavior is the same on the desktop version of Safari, but I think that is already a known issue here.
When pressing play nothing happens. Sometimes on repeated clicking a small spinning icon shows up and goes away, but nothing ever plays. When playing back video, it does not even load the thumbnail correctly before or after pressing playing.
Unfortunately, I am not able to contribute code, but will try to help in any way I can. Thank you!
Attachments
Issue Links
- Discovered while testing
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MDL-62540 atto_recordrtc does not work (record and playback) in Safari (desktop and mobile)
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- Development in progress
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- has been marked as being related by
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MDL-62392 RecordRTC does not work in iOS 11
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- Open
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- will be (partly) resolved by
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CONTRIB-7741 Plugin approval: HTML5 audio/video to MP4 filter
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- Closed
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