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  1. Moodle
  2. MDL-67480

Error Thrown when trying to add AICC launch URL: HTTP/1.1 500 Internal Server Error

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Cannot Reproduce
    • Affects Version/s: 3.5.7, 3.7.3
    • Fix Version/s: None
    • Component/s: SCORM
    • Affected Branches:
      MOODLE_35_STABLE, MOODLE_37_STABLE

      Description

      This issue is found on our Moodle instance, and a test MoodleCloud.com site.

       

      • We have a library of courses to import from Biz Library. 
      • I have downloaded a sample of courses, I have excel sheets with metadata and launch URLs.
      • I also have the AICC packages with .au .crs .cst .des files.
      • I can share the relevant files privately.

      I believe I have the appropriate plugin settings enabled. 

      • Enable direct AICC URL = ON
      • Enable external AICC HACP = ON

      When adding the launch URL in the SCORM package URL an error is thrown.

       

      We are on Moodle 3.4.2+ (Build: 20180405).  I know we need to update. I've listed the affects version as the oldest available. I understand if that means no support is available or this ticket can't be addressed, but any help would be appreciated.

      However, this was also found to occur on MoodleCloud site with Moodle 3.7.3 (Build: 20191111).

       

      Invalid URL specified. Debug message:

      HTTP/1.1 500 Internal Server Error

      Content-Type: text/html; charset=utf-8

      Content-Length: 3490

      Connection: keep-alive

      Access-Control-Allow-Origin: http://ccm.companycollege.com

      Cache-Control: private

      Date: Mon, 09 Dec 2019 14:32:52 GMT

      Server: Microsoft-IIS/10.0

      X-AspNet-Version: 4.0.30319

      X-UA-Compatible: IE=edge

      X-Cache: Error from cloudfront

      Via: 1.1 824fe21e467658628899bdd8725649ee.cloudfront.net (CloudFront)

      X-Amz-Cf-Pop: IAD89-C1

      X-Amz-Cf-Id: I50qlc2NnexJgshg8NiweGGtgoFRPqjh8-Ukt__Nl7rh-IKu1uxTHQ==

       

       

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            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            Fazzi Associates Fazzi Associates
            Participants:
            Component watchers:
            Damyon Wiese, Dan Marsden, Matteo Scaramuccia, Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias, Sujith Haridasan
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: