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  1. Moodle
  2. MDL-67695

External tool page error

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    • MOODLE_310_STABLE, MOODLE_37_STABLE, MOODLE_38_STABLE, MOODLE_39_STABLE
    • MOODLE_38_STABLE, MOODLE_39_STABLE
    • MDL-67695-master_get_lti_proxies
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      Steps

      1. Navigate to Site administration → Plugins → Activities → External tool → Manage tools and click Manage external tool registrations.
      2. On the Configured tab click Configure a new external tool registration.
      3. On the External tool registration page:
        1. Tool provider name: Test tool 1
        2. Registration URL: https://ltiapps.net/test/tp.php
        3. Capabilities: basic-lti-launch-request
        4. Services: Basic Outcomes
      4. Click Save changes.
      5. Return to Site administration → Plugins → Activities → External tool → Manage tools.
      6. Confirm that:
        • A tile is displayed, containing tool information.
        • There are no error messages or pop ups.
      Show
      Steps Navigate to Site administration → Plugins → Activities → External tool → Manage tools and click Manage external tool registrations . On the Configured tab click Configure a new external tool registration . On the External tool registration page: Tool provider name: Test tool 1 Registration URL: https://ltiapps.net/test/tp.php Capabilities: basic-lti-launch-request Services: Basic Outcomes Click Save changes . Return to Site administration → Plugins → Activities → External tool → Manage tools . Confirm that: A tile is displayed, containing tool information. There are no error messages or pop ups.

      Problem Summary:

      When an administrator navigates to the plugins > activity modules > manage external tools area an error message displays and then if you close out of the pop-up error message, you will not see any of the configured tools listed, which misleads the administrator(s) - image link here: https://www.screencast.com/t/NGxvjWQ4XuC

      Workaround: Close the pop-up error and navigate to the manage pre-configured tools link or Manage external tool registrations and you can see the tools available and edit or review as needed

      Other information: upon investigation this issue does not seem to prohibit external tools functioning in courses that are properly registered but it is frustrating and confusing for administrators 

      Replication Steps:

      Navigate to a site: Site administration > Plugins > Activity Modules > External Tool > Manage Tools >

      Error displays: full stack trace below

      invalidresponse
      Invalid response value detected
      File: /lib/externallib.php
      Line: 425
      Stack trace:
      Error in response - Missing following required key in a single structure: platformid
      Error code: invalidresponse

      • line 425 of /lib/externallib.php: invalid_response_exception thrown
      • line 457 of /lib/externallib.php: call to external_api::clean_returnvalue()
      • line 250 of /lib/externallib.php: call to external_api::clean_returnvalue()
      • line 59 of /lib/ajax/service.php: call to external_api::call_external_function()
        Error in response - Missing following required key in a single structure: platformid
        Error code: invalidresponse
      • line 425 of /lib/externallib.php: invalid_response_exception thrown
      • line 457 of /lib/externallib.php: call to external_api::clean_returnvalue()
      • line 250 of /lib/externallib.php: call to external_api::clean_returnvalue()
      • line 59 of /lib/ajax/service.php: call to external_api::call_external_function()

       

       

        1. image-2020-10-20-12-51-09-855.png
          73 kB
          Janelle Barcega

            andrewmadden Andrew Madden
            jlooney jenna
            Dmitrii Metelkin Dmitrii Metelkin
            Jake Dallimore Jake Dallimore
            Janelle Barcega Janelle Barcega
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            11 Vote for this issue
            Watchers:
            20 Start watching this issue

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