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  1. Moodle
  2. MDL-68016

External Tools don't appear in Main Menu block for normal users

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Not a bug
    • Affects Version/s: 3.7.4
    • Fix Version/s: None
    • Component/s: Blocks
    • Labels:
      None
    • Affected Branches:
      MOODLE_37_STABLE

      Description

      I am trying to add an external tool under the Site Home > Main Menu block. The steps I followed are:
      1. Log in as an admin
      2. Go to Site Home and turn editing on
      3. Go to Main Menu block and click Add an activity or resource
      4. Choose the desired external tool
      5. Turn editing off
      6. Log in as any normal user, teacher or student
      7. External tools do not show up but other content like pages do
      8. Add second external tool to test but none show up
      9. Add new page and they do indeed show up

      I'm going crazy trying to figure out why this is not working. I've looked through every permission I can find and everything viewing related is set to allow.

      EDIT: External tools DO show up if I change my role but NOT if I log out and log back in as a non-admin user. Yes I have tried caches, incog, different machines.

      Not sure if images can be uploaded here but I added 3 to Google Drive:
      Drive Link
      Image 1 is adding the tools with editing on
      Image 2 is editing off
      Image 3 is how it show up for non-admin users

      Thanks in advance! They were hoping to do a training on this tomorrow but for some reason it's just not showing up.

        Attachments

        1. follet1.JPG
          follet1.JPG
          19 kB
        2. follet2.JPG
          follet2.JPG
          14 kB
        3. follet3.JPG
          follet3.JPG
          15 kB

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            matthewlswanson Matthew Swanson
            Participants:
            Component watchers:
            Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias, Sujith Haridasan
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: