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  1. Moodle
  2. MDL-69808

With registration update problems, encourage users to un-register then re-register their site


    • Icon: Improvement Improvement
    • Resolution: Done
    • Icon: Minor Minor
    • None
    • 3.9.2
    • Site registration

      As mentioned in the documentation Site registration, 'If you encounter a problem updating your registration, please try un-registering then re-registering your site.' However, the ‘Unregister’ link at the bottom of the Registration page is easy to miss, and many people email support instead.

      We can encourage people to try un-registering then re-registering their site by mentioning it in

      1. the message at the top of the Registration page
      2. error messages relating to updating site registration
      3. the Unregister confirmation message

            tsala Helen Foster
            tsala Helen Foster
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