[MDL-69810] WebService: Users should be able to contact the site's support via the Moodle App - Moodle Tracker

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Details

Type: Improvement
Status: Closed
Priority: Minor
Resolution: Fixed
Affects Version/s: 3.9.3, 3.10, 4.0
Fix Version/s: 3.10
Component/s: Web Services
Labels:
- ci
- release_notes
- triaged

Affected Branches:
MOODLE_310_STABLE, MOODLE_39_STABLE, MOODLE_400_STABLE
Fixed Branches:
MOODLE_310_STABLE
Pull from Repository:
git://github.com/jleyva/moodle.git
Pull Master Branch:
~~MDL-69810~~-master
Pull Master Diff URL:
https://github.com/jleyva/moodle/compare/87afa4d759...MDL-69810-master
Testing Instructions:
Hide

As admin, enable "Mobile services": Site administration ► Mobile app ► Mobile settings

Create a Token in the mobile app service for any user in the site (not an admin account)

Click on Site administration ► Plugins ► Web services ► Manage tokens
# Go to Site administration > Server > Support contact

Fill all the configuration values (support name, email and page) and SAve changes

Open the console an execute this new curl request, replacing wstoken with the token you just created and the site url with yours.

curl 'http://localhost/m/stable_master/webservice/rest/server.php?moodlewsrestformat=json' --data 'wsfunction=tool_mobile_get_config&wstoken=3af67232a7596ceb658df4db329e5ad6' | python -m "json.tool"

Confirm that:

In the curl request response you see the fields with the following names: supportname, supportemail, and supportpage

The values of the previous fields matches the values you filled
Show
As admin, enable "Mobile services": Site administration ► Mobile app ► Mobile settings Create a Token in the mobile app service for any user in the site (not an admin account) Click on Site administration ► Plugins ► Web services ► Manage tokens # Go to Site administration > Server > Support contact Fill all the configuration values (support name, email and page) and SAve changes Open the console an execute this new curl request, replacing wstoken with the token you just created and the site url with yours. curl 'http://localhost/m/stable_master/webservice/rest/server.php?moodlewsrestformat=json' --data 'wsfunction=tool_mobile_get_config&wstoken=3af67232a7596ceb658df4db329e5ad6' | python -m "json.tool" Confirm that: In the curl request response you see the fields with the following names: supportname, supportemail, and supportpage The values of the previous fields matches the values you filled

Description

We need the support information in the app to be able to recommend the app users, under certain circumstances, to contact their institution support helpdesk.

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09/Oct/20 10:37 AM

Issue Links

has a non-specific relationship to

MDL-70080 Users should be able to contact the site's support via the Moodle App (Backport of MDL-69810)

Closed

has to be done before

MOBILE-3584 Users should be able to contact the site's support via the Moodle App

Closed

Activity

People

Assignee:: Juan Leyva

Reporter:: Isabel Renedo Rouco

Peer reviewer:: Pau Ferrer

Integrator:: Eloy Lafuente (stronk7)

Tester:: Anna Carissa Sadia

Participants:: Anna Carissa Sadia, CiBoT, Eloy Lafuente (stronk7), Isabel Renedo Rouco, Juan Leyva, Pau Ferrer

Component watchers:: Juan Leyva, David Woloszyn, Huong Nguyen, Jake Dallimore, Meirza, Michael Hawkins, Raquel Ortega, Safat Shahin, Stevani Andolo

Votes:: 0 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 28/Sep/20 7:58 PM

Updated:: 28/Feb/23 7:53 PM

Resolved:: 09/Oct/20 5:48 PM

Fix Release Date:: 9/Nov/20

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