There is an issue with H5P activities, specifically virtual tours, where the users cannot obtain the attempt report. This is the error we get:
Extensive testing was done, including creating a new H5P activity from scratch and testing with the HVP activity, but the last one didn't include activity tracking so this tests were discarded. This was tested on the 3.9 core and the issue was also found there, so a research on Moodle tracker was made without any success. Finally the decision was to create a ticket on Moodle tracker.