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  1. Moodle
  2. MDL-72164

Scorm fruition times/flag completed not present sometimes in the report log of course

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Incomplete
    • Affects Version/s: 3.9 regressions, 3.9.9
    • Fix Version/s: None
    • Component/s: SCORM
    • Labels:
      None
    • Affected Branches:
      MOODLE_39_STABLE

      Description

      Hi there,

      we encounter some problems during the use of the Moodle software, we have already contacted the Articulate team to get support but they said that probably it is a Moodle problem:

      • it happens that, at the end of the scorm fruition, moodle does not show the status 'Completed', moreover states are returned such as: not completed, failed, not attempted...that have not been set on the Storyline project (we use only completed/incompleted, passed/failed on Articulate during the creation of the scorm)
      • in some cases in moodle, user side, the page says that the module/scorm is completed (blue tick), but on the Admin side on the user log of that module says it is "incomplete" (without the blue tick);
      • we have found that, sometimes, the scorm fruition times are not recorded in Moodle despite the correct/complete display of the scorm content; sometimes this problem is solved by deleting the attempt or by re-entering and exiting the scorm lesson;

       
      At the moment we are using Moodle 3.9+ (Build: 20200618).
      Is this the right place to report these issues, right?

      Best regards
      Thank you for your support

      Antonio Gagliarducci
      IT Office
      Tharsos Srl

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            Assignee:
            Unassigned Unassigned
            Reporter:
            antoniogagliarducci Antonio Gagliarducci
            Participants:
            Component watchers:
            Dan Marsden, Matteo Scaramuccia, Adrian Greeve, Jake Dallimore, Mathew May, Mihail Geshoski, Peter Dias, Sujith Haridasan
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              Dates

              Created:
              Updated:
              Resolved: