Log in as admin Navigate to Site home > Site home settings  in 4.0 site administration or Front page > Front page settings in 3.11 site administration Set Full site name to: "This & That" and save changes Navigate to Courses > Download course content in site administration Enable Download course content feature available and save changes Create a new course: Course full name: "Apples & Oranges" Enable download course content: Yes From the course page, select More > Download course content > Download on 4.0 or Actions cog menu > Download course content > Download on 3.11 Extract downloaded file to directory and open index.html from it's root Confirm the page title (in the browser tab and/or title bar) is the following, i.e. no double encoding: This & That - Apples & Oranges Confirm the page heading is the following, i.e. no double encoding: Apples & Oranges