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  1. Moodle
  2. MDL-74965

BigBlueButton students access error

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Details

    • MOODLE_400_STABLE
    • MOODLE_400_STABLE
    • MDL-74965-400
    • MDL-74965-master
    • Hide
      • Log in as admin and add a new role derived from student e.g substudent
      • Add a new BigbluebuttonBN activity
        • Remove all Roles assignment
        • Add a role assignment based on this role and the "Moderator" role
      • As a student, view the activity page and check it is accessible
      • As an admin, delete the new role and change to another role
      • As a student, check the page is still accessible
      Show
      Log in as admin and add a new role derived from student e.g substudent Add a new BigbluebuttonBN activity Remove all Roles assignment Add a role assignment based on this role and the "Moderator" role As a student, view the activity page and check it is accessible As an admin, delete the new role and change to another role As a student, check the page is still accessible

    Description

      Our students just lost their access to the bbb rooms after updated Moodle to version 4.0.

      When they try to click at the BBB activity just get the error message: "Exception - Return value of mod_bigbluebuttonbn\local\helpers\roles::get_role() must be an instance of stdClass, none returned".

      They cant see the access to the rooms or any list of recordings.

      This issue is related to group options at the course. When we set the options to use groups that error just show up. When set to "No groups" our students back to access the activity.

       

       

       If roles are no longer found (e.g by deletion) then a null is returned, which triggers this error.

       

      Another ticket MDL-75693 has been opened that deals with the fact that roles are not able to be modified after being assigned (specifically from BBB activity settings)

      Attachments

        1. bbb-error.jpg
          bbb-error.jpg
          144 kB
        2. image-2022-08-30-13-18-21-776.png
          image-2022-08-30-13-18-21-776.png
          157 kB
        3. image-2022-08-30-16-28-31-794.png
          image-2022-08-30-16-28-31-794.png
          175 kB
        4. image-2022-08-30-16-37-20-337.png
          image-2022-08-30-16-37-20-337.png
          56 kB
        5. MDL-74965_master.webm
          4.08 MB
        6. MDL-74965_v400.webm
          3.54 MB

        Issue Links

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            People

              shamiso.jaravaza Shamiso Jaravaza
              heliocj Helio
              Laurent DAVID Laurent DAVID
              Victor Déniz Falcón Victor Déniz Falcón
              Angelia Dela Cruz Angelia Dela Cruz
              Jesus Federico, Laurent DAVID
              Votes:
              2 Vote for this issue
              Watchers:
              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:
                14/Nov/22

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