Stamps not appearing in annotated feedback

Good Day,

I hope I am on the right platform for this problem. We are using moodlecloud and have uploaded our material on the platform. I recently added some stamps that fit our policy when marking learner's material but those stamps do not appear on the annotated feedback document. So when we try to download the files they don't have the feedback to learners, it's almost as if the work is not marked at all even though on the system the changes appear.

I am very new to the system, if there is a way of resolving the problem please provide step by step guidelines. Also I am unsure of what version I am using.