Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-79344

Tool MFA exception popup when using security key

    XMLWordPrintable

Details

    • MOODLE_403_STABLE
    • MOODLE_403_STABLE
    • MDL-79344-master
    • Hide

      Testing

      1. Enable MFA in Site admin > Plugins > Admin tools > Multi-factor authentication
      2. Enable "Security key" factor
      3. Go to preferences
      4. Click Multi-factor authentication preferences
      5. Click Setup authentificator
      6. Add name
      7. Click Register authentificator
      8. Popup will appear
      9. Wait for some time - it will time out
      10. Click on the "Register authenticator" again
      11. Verify that you see the form again
      12. Click on the "Register authenticator" again then click "Cancel" from the form
      13. Verify that you see the form again
      14. Open console in browser devtool
      15. Verify that you don't see any exception thrown
      16. Verify that you can see the debug message: "The request timed out or you have canceled the request. Please try again later."
      Show
      Testing Enable MFA in Site admin > Plugins > Admin tools > Multi-factor authentication Enable "Security key" factor Go to preferences Click Multi-factor authentication preferences Click Setup authentificator Add name Click Register authentificator Popup will appear Wait for some time - it will time out Click on the "Register authenticator" again Verify that you see the form again Click on the "Register authenticator" again then click "Cancel" from the form Verify that you see the form again Open console in browser devtool Verify that you don't see any exception thrown Verify that you can see the debug message: "The request timed out or you have canceled the request. Please try again later."
    • 6
    • Team Hedgehog 2023 Sprint 3.3

    Description

      When I am trying to login using security key or when I register a device I am often getting exception for "request time out". After that form becomes unusable.

      Steps to reproduce.

      1. Enable MFA
      2. Enable "Security key" factor
      3. Go to preferences
      4. Click Multi-factor authentication preferences
      5. Click Setup authentificator
      6. Add name
      7. Click Register authentificator
      8. Popup will appear
      9. Wait for some time - it will time out and form will become unusable

      Attachments

        1. MDL-79344.png
          MDL-79344.png
          338 kB
        2. recording.webm
          1.73 MB

        Issue Links

          Activity

            People

              stevani.andolo@moodle.com Stevani Andolo
              ilyatregubov Ilya Tregubov
              David Woloszyn David Woloszyn
              Huong Nguyen Huong Nguyen
              Ron Carl Alfon Yu Ron Carl Alfon Yu
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 1 day, 3 hours, 54 minutes
                  1d 3h 54m

                  Clockify

                    Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.