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  1. Moodle
  2. MDL-79996

Error when deleting user when communication providers are enabled

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    • MOODLE_403_STABLE
    • MOODLE_403_STABLE
    • MDL-79996-403
    • Hide
      1. Log in as admin
      2. Navigate to Development > Experimental settings in site administration
      3. Tick Enable communication providers and save changes
      4. Create a user
      5. Create a course
      6. Enrol user as a student in course
      7. Navigate to Users > Accounts > Browse list of users in site administration
      8. Delete the previously created user
      9. Press Delete in the confirmation dialog
      10. Confirm the user is deleted, without exceptions
      Show
      Log in as admin Navigate to Development > Experimental settings in site administration Tick Enable communication providers and save changes Create a user Create a course Enrol user as a student in course Navigate to Users > Accounts > Browse list of users in site administration Delete the previously created user Press Delete in the confirmation dialog Confirm the user is deleted, without exceptions

      Hello alltogether,

      I get an error trying to delete a (self registered) Moodle user.

      Version:

      • Moodle 4.3
      • Matrix messaging enabled

      Steps to reproduce:

      Debugging yields

      • Error code: generalexceptionmessage
      • Stack trace (bulk user):
        line 4116 of /lib/moodlelib.php: Error thrown
        line 32 of /admin/user/user_bulk_delete.php: call to delete_user()
      • Strack trace (user)
        line 4116 of /lib/moodlelib.php: Error thrown
        line 110 of /admin/user.php: call to delete_user()

       

      Best regards and thank you for the great work you do!

      Thomas

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          Ron Carl Alfon Yu

            pholden Paul Holden
            thoschi Thomas Schröder
            Carlos Castillo Carlos Castillo
            Ilya Tregubov Ilya Tregubov
            Ron Carl Alfon Yu Ron Carl Alfon Yu
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