Testing is easier on a brand new/unconfigured site Login as admin Navigate to Users > Accounts > Upload users in site administration Upload the Example text file that is linked from the top of the form Press Upload users Press Show more under the Default values heading Make a note of the following field values (they will vary according to your own default site setup) - confirm they look correct Select a country Timezone Preferred language City/town Press Cancel Navigate to General > Location > Location settings in site administration Set the following values and save changes: Default timezone: Pacific/Tahiti Default country: French Polynesia Default city: Papeete Navigate to General > Language > Language packs in site administration Install French (fr) Navigate to General > Language > Language settings in site administration Set the following values and save changes: Default language: Français (fr) Repeat steps 2. to 5. Confirm the following fields match their corresponding values (and differ from those noted in step 6.): Select a country: French Polynesia Timezone: Pacific/Tahiti Preferred language: Français (fr) City/town: Papeete