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  1. Moodle
  2. MDL-81285

MFA: Silent failure when Security key not supported for browsers

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      This is a fairly minor issue but it kinds of unsettle when you don't know what's happening under the hood.

       

      • Go to Site admin > plugins > admin tools > Multi-factor authentication
      • Enable the Authentication type factor and click on the factor's Settings
      • Enable the Security key factor and just leave the default Settings
      • Still in "Site admin" browser, click on user profile picture in header, the click on Preferences
      • Click on Multi-factor authentication preferences in User account block
      • Look for Security key block under Available factors the click on the Setup authenticator button
      • Set Security key Name to any names (This field is required)
      • Click on Register autheticator and you will be ask to choose the authentication device
      • Nothing happens....

      In the console log we have the following error:

      register.js:9 Uncaught (in promise) Error: Browser not supported.
          at HTMLUnknownElement.<anonymous> (register.js:32:27)

            pholden Paul Holden
            laurent.david@moodle.com Laurent David
            Stevani Andolo Stevani Andolo
            Jun Pataleta Jun Pataleta
            Andrew Gosali Andrew Gosali
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