Moodle Community Sites
  1. Moodle Community Sites
  2. MDLSITE-1058

Email notification of forum posts appearing as messages

    Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Major Major
    • Resolution: Duplicate
    • Component/s: moodle.org
    • Labels:
      None
    • Rank:
      25823

      Description

      In Configure destinations for incoming messages I ticked the boxes for Subscribed forum posts online and offline to appear in a popup window. They never did (I suppose the wording "popup window" needs changing), but my unread messages list quickly grew out of control and so I unticked both boxes.

      Despite subscribed forum posts having a destination of email only, I keep receiving messages in the moodle.org UI about them. Also, I can't figure out the logic of the messages e.g. a message from Anthony Borrow consists of a forum post notification made by me (see screenshot). Why is the message supposedly from Anthony?

        Issue Links

          Activity

          Hide
          Andrew Davis added a comment -

          those boxes (email, popup etc) are just how you would like to be notified of the new message. Not the message destination.

          After a lengthy conversation in dev chat I've proposed the following fixes:

          1) mark messages read once they are emailed. if you misconfigure your email address then tough. Avoids the avalanche of forum notifications in messaging.

          2) on the messaging page add another option to the nav drop down. currently there is contacts and your courses. Add 'non-contacts' who are people youve exchanged messages with but who aren't contacts. that avoids the disappearing message from non-contacts.

          3) add a link to IM emails that provides a link to the specific IM also making the message easier to find.

          Show
          Andrew Davis added a comment - those boxes (email, popup etc) are just how you would like to be notified of the new message. Not the message destination. After a lengthy conversation in dev chat I've proposed the following fixes: 1) mark messages read once they are emailed. if you misconfigure your email address then tough. Avoids the avalanche of forum notifications in messaging. 2) on the messaging page add another option to the nav drop down. currently there is contacts and your courses. Add 'non-contacts' who are people youve exchanged messages with but who aren't contacts. that avoids the disappearing message from non-contacts. 3) add a link to IM emails that provides a link to the specific IM also making the message easier to find.
          Hide
          Helen Foster added a comment -

          Andrew, thanks for your comments, however I am still confused as to why a forum post made by me appears as a message from Anthony.

          As Eloy said in the chat, there needs to be some discussion so we can agree how things should be.

          Show
          Helen Foster added a comment - Andrew, thanks for your comments, however I am still confused as to why a forum post made by me appears as a message from Anthony. As Eloy said in the chat, there needs to be some discussion so we can agree how things should be.
          Hide
          Martín Langhoff added a comment -

          Very confusing for me too. Would only expect private msgs there.

          Show
          Martín Langhoff added a comment - Very confusing for me too. Would only expect private msgs there.
          Hide
          Helen Foster added a comment -

          Although forum subscription notification messages have been improved (MDL-24563) there remains the issue of your own forum posts appearing as messages from other users, sometimes from several other users. As well as fixing this problem, it would be nice if the messaging history on moodle.org was cleaned up and all these forum subscription notification messages deleted.

          Show
          Helen Foster added a comment - Although forum subscription notification messages have been improved ( MDL-24563 ) there remains the issue of your own forum posts appearing as messages from other users, sometimes from several other users. As well as fixing this problem, it would be nice if the messaging history on moodle.org was cleaned up and all these forum subscription notification messages deleted.
          Hide
          Andrew Davis added a comment -

          Hi. Calling this resolved. MDL-24935 now means that notifications of your own activity will not appear in your messaging history. Previously you were seeing messages from you to others notifying them of your forum posts. Note that the person the message is under is the message sender.

          Also, Martin did a big clean up of old notifications on moodle.org. I was wary of running a delete query against its database but Martin was happy to. Also, as part of other items I've added a setting to hide read notifications so they are automatically hidden from your message history on moodle.org and a setting that purges read notifications from the database after a period of time to keep the database size manageable.

          Show
          Andrew Davis added a comment - Hi. Calling this resolved. MDL-24935 now means that notifications of your own activity will not appear in your messaging history. Previously you were seeing messages from you to others notifying them of your forum posts. Note that the person the message is under is the message sender. Also, Martin did a big clean up of old notifications on moodle.org. I was wary of running a delete query against its database but Martin was happy to. Also, as part of other items I've added a setting to hide read notifications so they are automatically hidden from your message history on moodle.org and a setting that purges read notifications from the database after a period of time to keep the database size manageable.

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              Dates

              • Created:
                Updated:
                Resolved:

                Development