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  1. Moodle Community Sites
  2. MDLSITE-7237

Admin cannot register because of repeated sites appearing

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      (Site details are below, HQ only)

      A Costa Rican admin has been in touch to say when trying to register he got the message "Previous registration detected" and it displayed another site to which he has no connection.

      When he followed the instructions and clicked "Register a new site" he was told that other site had been deleted from stats.moodle.org so he could now register.

      He was still unable to register so he contacted me (Freshdesk) I manually deleted the site in question. This usually works.

      He then came back to tell me a different site was blocking him - I manually deleted this site and he tried again and returned to tell me yet another different site was blocking him and he knows nothing about these sites.

      The sites are unavailable - no longer online - so I don't worry about removing them - but surely there is something else happening here that he and I don't understand? He is using a hosting company - might they be using the same database or something? How can we help him register?

       

            Unassigned Unassigned
            marycooch Mary Cooch
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