Uploaded image for project: 'Moodle app'
  1. Moodle app
  2. MOBILE-1403

Error downloading or viewing files in iOs app

    XMLWordPrintable

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • 2.9
    • 2.9
    • iOS
    • MOODLE_29_STABLE
    • MOODLE_29_STABLE

    Description

      1. Go to an enrolled course in the iOs Moodle App.
      2. Go to topic with the file (PDF/MP4/PPT etc)
      3. Tap the file name, then "Open the file"
      4. A grey screen opens, but instead of showing the file, it displays an alphanumerical filename with no extension, along with filesize. ie "09676eea63d1b58112f702ab996513fc 3.5 MB"

      The file can be shared using iOS sharing but it only sends the file with the alphanumeric name and no file extension. It is possible to append the file extension to the file and it opens correctly.

      Different display settings ie "Embed/Open/Force Download" produce same error.
      The file uploaded to Moodle has no spaces or non-alpha characters in the name, and has the correct file extension.

      iOS v9.2.1
      Moodle App v2.8
      Moodle 3.0.2+ (Build: 20160121)

      Attachments

        Issue Links

          Activity

            People

              dpalou Dani Palou
              rjones987 Reece Jones
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Clockify

                  Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.